Absolutely amazing staff, that eased us into our holiday. Gave us good suggestions on where to go and what to do as well as having maps and info on destinations. Had a tasty warm breakfast that was a good start to the day. The lodge is in a good spot which makes it easy to travel and explore rotorua.

Rooms are dirty. The man behind bar is more interested in his own experience than the customer. Not enough washing machine, and dryers for amount of people staying. Need a cold pool for summer. Showers were cold, hot water was unreliable.