I had a large, superior room and it was a really good size. Everything very clean. Noise levels were good, despite my room being on the street side. The water pressure in the shower was the best of the holiday - awesome! Breakfast was lovely - a good selection of cold cuts, fruit, cakes, yoghurt etc. and then you could choose the type of egg you wanted and what you wanted in them - I had delicious omelettes. Location was great - you can walk into the centre in about 50 minutes and locally, you are surrounded by fabulous bars and restaurants. Staff are lovely and very helpful - shout out to Ricardo who was very informative and helpful!

Personal preference, the place is what I would call grandma chic so not really my kind of style but my friend loved it - so just depends on your aesthetic! It was still a gorgeous little hotel!

Cute boutique hotel. Nice location. Great staff.

This hotel did not meet my expectations of a "boutique spa" hotel which would be luxury. I had a few issues which I communicated to the hotel and they immediately offered a refund. I believe the true measure of a business is what they do when things go wrong and I appreciate them reaching out to me straight away to make it right. They have taken on board my feedback and will improve communication. I would like to add that their definition of boutique hotel is in the personal service they provide, not a luxury building. I was only there for 12 hours so I don't know but they have many positive reviews.

Very friendly staff who go out of their way to help you.

You could sometimes hear the adjacent rooms when they were showering

We love this hotel! Small, well maintained boutique hotel! Feels very homey. Breakfast was very nice with big variety of food and choices of custom cook omelettes. there is pretty nice SPA and tiny but cute court yard with pool. But the best thing about this hotel its stuff! I wish people like that work everywhere! thank you very much!!! definitely will recommend it to everyone

Become of the heatwave in BA, we had to keep AC 24/7. It was a wall unit blowing directly to the bed! not very comfortable. But I guess it was just our luck

Very pleasant and helpful staff, cozy environment.

The bed was not very comfortable, and it got very hot in the facilities.

breakfast was really good and the staff nice

I don’t think that the bedrooms are a 140 euros per night value. The rest of the hotel facilities were nice, but bedrooms very very normal for the price we paid

good location, nice helpful staff

nothing

Staff were excellent - extremely helpful and friendly. Very comfortable and spacious.

Decor is a little tired and could do with a freshen up.

location and staff

the coffee at breakfast, the cheap toiletries, old dressing gowns

I loved the details and amenities. Beautiful rooms, charming back garden, and exceptionally clean!

I liked everything.

almost everything! especially the colleagues at the reception and the breakfast were great!

the generator was directly next to our room and made a lot of noice during the night. shower head should be replaced.

Cute Boutique hotel in old building, with small pool and outside area, nice eating area. Excellent breakfast, omelettes made to order plus good selection of everything including fresh fruit. Location good, about 10 minutes walking to Cool Palermo Soho restaurants/cafes/shop area. Quiet except for Christmas Eve. Staff friendly and helpful. Good AC, fan and opening windows.

Room and bath were quite small, bath needs some maintenance, a bit of rust and mold.

excellent location. pleasant and helpful staff

breakfast was lacking variety and healthy choices

Located in Palermo, an interesting part of the city.

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Location and customer service was excellent!