Easy comms with property mgr, had everything we needed. Fee maintenance things, but generally really good home to a family.

Great position as our purpose of being there was to do the Redwood Treetops Walk. I spent time cleaning when we arrived, table and bench tops were not clean and the living area was dusty everywhere. On the other hand the bedrooms, bathrooms and toilets were clean. The couple who slept in the bunk room said their bed was very uncomfortable, sore hips and shoulders in the morning.

We really enjoyed our stay. So much that we took an extra night. So close to everything and so quiet. We felt really safe and comfortable. We highly recommend this lovely place, and we are looking forward retuning there.

Great location and it suited our needs well. It took a bit of looking to get all the bedding required for July, but it was there. Spa was excellent!

Close to town only a few minutes drive. Clean house. Spa was a treat, both kids and adults enjoyed it. House had dishwasher which made clean up easy. Washing machine and dryer came in handy with our 5 children and 5 adults. House is very spacious. Overall we all enjoyed our stay very much, thank you for the pleasant stay.

Great place for a big group, great location.

Convenient to the weekend's activities, clean, comfortable, thank you

Found the property exactly as represented in its photos and description. Was very clean, super warm and a pleasure to stay in. The spa pool was fab and on cold very wet afternoons (which was every day) was very much enjoyed. Located near the Redwoods and not far from the Blue and Green Lakes made it perfect for walking the dogs. Would definitly stay again if going to Rotorua.

Second time we have stayed here Must try a summer holiday next year

Although we had a lot of issues with dishwasher, spa pool the house is overall very comfortable and spacious for family. For the price I think you should seriously think about updating the beds to king size as both were uncomfortable and hubby had to sleep in the spare room as one was way too soft and the other way too small. The Management were helpful at every step when we encountered issues and fixed all the problems. The house is very cosy and warm and perfect for a winter holiday

We really liked this property. It was great for our group. Grandparents, 4 parents and 4 children ranging in age from 6 to 2 years. Our biggest criticism would be warmer bedding was required for this time of year. Some of our party were very cold as they had shared the extra bedding with the children.

Perfect place to stay, lots of space, nice an clean. Great peaceful neighbourhood. Park walking distance for the kids as well. Really enjoyed staying here.

We had a lovely stay with just the right amount of space, the kids even had a dance off in the rumpus room down stairs. With A great park close by and the redwoods forest 2mins away it was perfectly situated . I would recommend this house to families wanting a comfortable stay.

Excellent holiday, thanks

Fully equipped house with a nice spa pool. Close to the Redwoods in a quiet location.

Great for an extended family catch up. Rotorua is central for us to come to. Property was large enough to accommodate 6 adults and a toddler. Although tidy it wasn't so pristine that we worried about making a mess. House could probably do with a bit of maintainence as doors and windows were hard to open & close. But overall good.

House clean and comfortable, heating on for arrival much appreciated on very cold weekend. Spa hot but unfortunately no light for use at night which was when we needed it after a day of activity. This needs to be addressed as the spa was the reason we chose this property

Very clean and spacious, had everything required, close to redwoods, lakes, shops. Would definitely rebook

Thoroughly enjoyed our stay at this property. Lovely spacious living area. Will definitely return.

We were very happy with this property. It was a good location for what we wanted to do for the weekend. We would stay again.

The only thing I would have to say is that the mattresses on the bunks and the single bed in the other bedroom were very uncomfortable. We bought some new teaspoons too.

Great stay thank you

Great place for an action packed stay in Rotorua. Lovely neighbourhood, immaculately clean, fantastic that we could bring our old dog. Only suggestion is extra blankets being available for beds (bit chilly first night as we turned heaters off). But great for our two families. Our boys (10-13) loved the bunk room.

Well set up house, clean, comfortable beds and great to have the spa pool to soak in after mountain biking

Overall impression was good, good amenities and proximity to Red wood forest. Was some chewing gum left under bunk beds and tissue left in same room otherwise spotless. There were no lights out to the hot tub which is a safety hazard and couldn't see the extra foldout bed in the lounge or the dog bed it wasn't required but was advertised. Curtain rail in the bedroom next to the toilet was just hanging on as one of the clips were missing and the garage door didn't work consistently..

Very happy with our holiday home. Great location, super close to the beautiful redwood forest attraction and just a few minutes drive to town. So great to be able to relax in the spa after a day of adventuring.

Perfect house for 2 families, with four teenage boys between us, very accurately listed. Great location, very handy for mountain biking without having to drive.

Summarize your overall impression of this property

Great place. Clean and tidy with plenty of room for relaxing after a full day riding.

Great place with plenty of space for the family and friends. A short ride walk or run straight into the redwood Forrest. Close to local shops or a few mins from town.

Thoroughly enjoyed our home-away-from-home for 4 nights. What we loved: - The spa. - The generous space both in and outdoors. - Ample heating options - The security of the property for our two dogs while we were away during the days. - Fast WiFi (fibre) - The quiet neighbourhood and nearby park for the kids. - The laundry facilities (washer and dryer) allowed for us to keep things turning over during what turned out to be a wet 4 days. - I left an item behind at the house. The staff were very helpful in retrieving and returning this to me by post. The only issues we had were: - Couple of cleaning issues (needed a quick vacuum upon arrival and the fan in bathroom needed cleaning). Raised these matters with staff and received a sincere apology. We did not hold this against the Rotorua Retreats staff or homeowners though as you can see that a lot of love and thought has gone into the home’s decor and design. This matter was to be addressed with the contracted cleaners. - Guest book WiFi instructions need updating. Rotorua Retreats staff were quick to arrive to assist us with connection issues though so all went well after that. Final tip to future guests in regards to garage doors. The switches for the automatic doors are to your left as you enter the garage via the interior access door. In other words, the switches are exactly where you would reach for a light switch. My sister was the first one to fall for this and we teased her about it only for me to make the same mistake the next day. We had our cars parked outside the garage so it was just lucky that our Holden’s bumper was solid enough to take the hit both times :) All-in-all, we would happily recommend this home to future guests. Thank you all for hosting our mob ;)

Great place to base a MTB holiday from, could ride to and from the tracks, huge basement to store your bike, a good hose to clean them with and a spa to recover in 👍