The room was large and spacious but I feel bits need renovating or updating.

Executive floor was not big enough and so not always somewhere to sit. One of the evenings it was full and they suggested I take food away in containers. Even when there was space to sit they did not replenish the food. Yes I understand they were under pressure but it really was not good enough at all. Also, the lifts-they were shockingly slow- irritating beyond belief.

Clean and friendly hotel, not a bad location. Some nice bars and restaurants in walking distance.

Too small room, old carpet on the floor, no mattress for the baby crib.

Everything was exceptional. Access to the lounge gives great value for money.

All good

The staff in this hotel are simply the most friendly, considerate and helpful of any property that I stay at in China and went far beyond what i would have expected or hoped for in helping me through the various difficulties that are encoutered when travelling during the pandemic.

The selection of western foods is very limited, which is understandable given the current level of western visitors to the hotel, and honestly it wasn't a problem as there are lots of excellent restaurants within a 10 minute walk of the hotel.

The VIP room

No swimming pool anymore.

The room was very spacious and at a good value price. It was well kept and the location very convenient.

Great service, nice rooms and good breakfast!

There was a sign for a swimming pool that wasn't there.

Friendly staff, willing to help. Room big and comfy bed.

Elevators take too long and are bad programmed. Difficulty of finding someone to speak a bit English. Room service can take long and hard to communicate.