Tasty enough just not enough of it for the price we paid I’d expect a buffet style breakfast not what we were offered

The room was very dated the shape of the room was completely impractical it was old and creaky absolutely no attention to detail the noise at night was horrendous the tv didn’t work it was bar far the worst place I have ever stayed,it’s only saving grace was the location with it being on the beach and the staff were quite pleasant…..but wouldn’t go back if it was free ….

Good location to visit a friend living in Newcastle.

First room offered had no curtain on window looking onto back yard of pub. Second room has no heating. Reception located in nearby pub.

The shower and comfort of the bed

No heating in room. Place needs updating. Not particularly clean. Very late check in. No facilities to make or have breakfast. Wind coming through window. Damp patches on ceiling and door. Too expensive for what is on offer.

Just the location

Room needed a makeover painted from top to bottom

NA

Upon arriving to our room following a wedding party it was clear the room had not been cleaned. This was apparent due to the shower being dirty, the carpet not being hoovered and the bed sheets being dirty including hairs within the bed as per the attached photos. As there seems to be no staff available in the bnb and as it was late we therefore had no alternative but to cover the pillow cases with towels due to the general cleanliness of the room. We booked this room due to previous reviews mentioning the level of cleanliness which we valued highly due to the current circumstances with Covid-19 so feeling like we are sleeping on sheets that somebody had previously slept on was unacceptable. Perhaps even more disappointing was the Havens ability to correspond with us. We issued a complaint the day after our stay which we never got response to. Upon calling them several times we continued to get excuses from staff at the attached bar telling us to 'call back another time'. We wanted to handle the issue with them directly not through a review but the Haven have so far shown no sign to want to reconcile the issue.

It was nice and quiet.

No staff available other than the bar staff in O'Hares bar next door.

Quiet and well situated

Needed a little tlc.

Meal in bar next door was good and shower was hot.

Damp room, noisy, poor finish, damaged and basic furnishing, floor needs a hoover and then probably a shampoo shower door doesn't close properly room 4 downstairs - AVOID

No breakfast but lovely breakfast just up the street.

great location, spotless and very comfortable spacious room

Lovely and clean. House keeper was very friendly and helpful. Beautiful view of sea Great location and good parking

Only one drawer in twin room. No shelf in bathroom for toiletries Only 2 hangers in wardrobe

N/A

Cleaner outside hotel First impressions count.

The location was fab

The glasses had lipstick marks, the carpet in room hadn't been vacuumed, everything felt unclean.

Clean bed good location

Very run down with broken furniture

Rooms were lovely and comfortable, while you need to check in, in the public house beside the property. We arrived at 2.50pm and told we couldn’t check in until 3pm which was fine we were happy to wait the 10 minutes and decided to have a drink and some food. We waited approximately 15 mins to order our drinks and another 30 minutes to order food. Bar staff weren’t overly friendly, while younger floor staff seemed to be experiencing lack of guidance from their peers.

Had a lovely stay here, the place was well kept and exceptionally clean. Great location too, definitely would come again