Great location for the University

Some noise at the front but off the main street

The comfort, style of the building and location provided us with a very pleasant exoerience. This was our second time to choose the hotel and we intend staying again in future when we regularly visit Edinburgh to spend time with family.

I thought the continental breakfast was great and more than sufficient. However, the plastic flowers in the dining room jarred with me a little.

spacious clean room.

breakfast room freezing cold in the morning, seemed to be a door or window opened that made it very cold. breakfast slightly chaotic and slow, however staff were friendly even if overwhelmed by it.

The staff were great,lovely comfy beds

The rooms hadn't been cleaned properly, wi-fi kept going off,no cooked breakfast

Room was very good, need to be aware there are stairs. Clean, location very good.

Got there and there was NO wifi and the TV didn't work. There was little done to fix anything and apparently there hadn't been any wifi for two weeks... I had to ask to swap rooms, they didn't offer this. However I did get another room. I needed an extra night and the price was way more expensive so I had to find another hotel for one night. I got a sense that I didn't really matter to them.

Wi-Fi not working, no alternative Breakfast not served until 8am

not one of the copy and paste big chains

quite far out of centre

Location was good.

Bedroom was in the basement and overlooked by the car park.

cleanliness and how big our suite was

nothing

We received emails prior to our stay reflecting they were looking forward to our arrival and queried what time we would arrive. We both received a warm welcome on arrival and the receptionist was very accommodating moving her car to enable us to park and informed us of the amenities and just genuinely interested in the reason for our visit. The Sailsbury suite was massive and very clean. The dressing gowns and slippers were a lovely touch The room was cleaned everyday and fresh towels provided which we hadn't expected but appreciated it. The hotel was ideally situated for our needs and was a pleasant 30 minute walk to Edinburgh Town centre or a 5 minute walk to the bus route. Plenty of restaurants nearby as well as their own Sophias. We thought it was reasonably priced especially with the Edinburgh Tattoo event. I would highly recommend it and will definitely stay again

Not Applicable

lovely rooms nicely decorated. lovely old period property. friendly helpful staff.

Shame oneof the curtain ties was a bit of old string and they hadn’t bothered to clean the shower properly. bed very comfy. room totally airless and window painted shut. fan in bathroom did not work.

spacious clean big room, comfortable bed

everything was excellent . last night the room given was very small and on ground floor. But today room was too good

My second stay at this hotel. I would recommend

nice hotel, very well situated for our needs. staff were friendly and helpful. price was very reasonable

nothing

The room the breakfast in my room delivered by a very pleasant member of staff. The bed was large and comfortable

I like a bath but the shower was excellent

very clean

alittle far away from station