Spacious room. Friendly staff. Close to public transport (5 minute walk to nearest bus-stop).

Business/industrial location. Bathrooms didn't feel very fresh.

Room 216 was a corner room with two sets of windows, a real boon during the AUG heatwave … with no AC. A spacious and comfortable place to rest after Mt. Pilatus adventures. Easy to get to downtown Lucerne via public transport.

No downside to report.

Parking spot available Bus and train station within 10 minutes of walking distance Very decent breakfast They give you a free transportation voucher Nice hotel overall

You need to check for bus and train schedule because it is not in a walking distance from Lucern.

Only the staff

The bed is horrible. The breakfast has no variety There are no free teas or coffee in room

Nicely located hotel only 5 min ride frim the Lucerne centre!

They had a gardener from other household working very early cutting trees, so we couldn’t sleep enough.

Staff was polite and she did not refuse what we asked for. Excellent service.

Double bed was not available and single beds were not solid enough. They were moving around with small push.

The position, the room was ok The view

No coffee either in rooms or available without paying more. The hotel was expensive for what it provided.

Room was clean with all facilities. Staff were friendly, had an amazing view. Good choice for breakfast. Staff all spoke excellent English.

Lifts to car park was confusing but very minor point.

Breakfast personel/organisation.

The staff were friendly and able to assist with any needs. The location is far from central lucerne, a train ticket was offered for the length of our stay. The train station is a 5 minute walk.

The location

The hotel was located in very nice place with all the things nearby, actually is in a shopping centre so you can do other things as well. It has a nice underground parking. Also it has a beautiful view of pilatus.

The hotel room was clean but was stinky and smelling like fish.

Very friendly staff, clean, comfortable rooms with great size and good breakfast

Parking is not in price, aditionally when you pay taxes, its a pretty high amount of money that needs to be payed at property.

Convenient to go to Mt Pilatus and Luzern Old Town

Nothing

There is only one socket, not able to charge the Laptop, phone,tab .

Nice comfortable rooms with great view.

Reception is not clearly visible when we enter to the building.

Service was efficient and friendly. The property was very clean. It was hot but there were good fans in the rooms.

Very handy to have a Mediamarkt store connected to the hotel parking. Mountain views.

It was a spacious room for 3 persons. clean and cozy. No free coffee or tea facilities but we borrowed a kettle with a deposit of CHF20 and had hot drinks by our own. The luggage storage was free. After check out we explored Luzern again without our heavy luggages. (The train station cost CHF15 for XXL size locker where 3 medium suitcases can be put) The hotel provides travel cards and the train from Luzern was free.

The body shampoo is at the sink and not in the shower area. Need to go out and get body shampoo.

Good Breakfast