Zero complaints, exactly what I hoped for!

As stated in the title, great location in downtown and also a clean apartment. Aside from that, the property manager was terrible and unresponsive. The first night that we arrived, the digital lock on the closet door would not stop beeping, assuming because the batteries were low. We reached out Esma to figure out how to fix this because it was making it impossible to sleep. By the next morning, she still hasn’t responded to our inquiry of how to fix the beeping sound. So we finally decided to try and stop it ourselves…we simply took out the double AA batteries that powered the lock…no more beeping. They refused to give us our $200 deposit back and they said it was because “they found the closet door lock broken”…which was completely untrue and all that was needed is to replace the batteries. Our check out was on Sunday morning, so we spend an hour or 2 cleaning every inch of the apartment, as to avoid any issues with cleanliness…the cleaning lady had a minimal job to do once we checked out…the only thing that we are guilty of if waking up late after 10am check out and didn’t end up checking out until 11…. The posted rules (even posted in the apartment) stated that for every hour that we are late to check out, a $50 fee would be added…we checked out 1 hour late and Esma figured that, that was enough to keep our entire $200 deposit….stay here at your own financial risk…like I said everything about this property were FANTASTIC!!!! Expect for the management…so I would play it safe and find a different property in the same area… I’d even go as far as to say find an identical or very similar unit in the same hotel (The W), just not the owner of this particular unit….thanks, I know I rambled a bit, but these types of detailed comments are the ones that I appreciate.

Very nice place with great amenities, the pool is amazing.

Very nice place with great amenities, the pool is amazing.

Very nice place with great amenities, the pool is amazing.

Esma and her team were very professional and top notch communication prior to arrival and during our stay. Condo is very nice and in a great location. Highly recommend booking!

Esma and her team were very professional and top notch communication prior to arrival and during our stay. Condo is very nice and in a great location. Highly recommend booking!

Great location

Great location

Love love staying as part of W Hotel as we usually stay there. Communication thru text was great, room was clean, kitchen stocked and rare to find a two bedroom!

Love love staying as part of W Hotel as we usually stay there. Communication thru text was great, room was clean, kitchen stocked and rare to find a two bedroom!

Loved staying at this property with my wife. Views from the balcony are one of the best I've ever seen. Place is clean and comfortable. Owner is very responsive and flexible. Loved the pool, hot water tub and all other amenities. Would definitely stay at this place again.

Loved staying at this property with my wife. Views from the balcony are one of the best I've ever seen. Place is clean and comfortable. Owner is very responsive and flexible. Loved the pool, hot water tub and all other amenities. Would definitely stay at this place again.

Communication was easy and great! The place was clean and tidy. Couldn’t have asked for anything better! The view was amazing and everything about the place was clean!

The hotel was nice

The hotel was nice

This spot was beautiful! Had a great view, was very spacious, and location was perfect. Seamless check in and out process. Also able to enjoy all the amenities provided as well! Will definitely stay here again!

Absolutely loved staying at this property for our spring break. Kids love it. The owner is very responsive whenever we have a question. It's clean and comfortable, beautiful view as well. very close to Wholefood , that helped a lot!

Absolutely loved staying at this property for our spring break. Kids love it. The owner is very responsive whenever we have a question. It's clean and comfortable, beautiful view as well.very close to Wholefood , that helped a lot!

This is a wonderful unit and I HIGHLY recommend. Property Manager/Owner is very sweet. Nice furniture & comfortable beds. Great views & access to amenities. Only “negative” if being picky, the tub/shower is unique & the tub motor has a mind of its own (scared us several times). We are all 6’+ & getting in/out tub wasn’t the easiest. Overall, loved tot and would highly recommend to anyone looking to stay and save. Very Family friendly as well I’m the residences

This is a wonderful unit and I HIGHLY recommend. Property Manager/Owner is very sweet. Nice furniture & comfortable beds. Great views & access to amenities. Only “negative” if being picky, the tub/shower is unique & the tub motor has a mind of its own (scared us several times). We are all 6’+ & getting in/out tub wasn’t the easiest. Overall, loved tot and would highly recommend to anyone looking to stay and save. Very Family friendly as well I’m the residences

My group and I had the best experience ever!! Not only was the property perfectly clean, but the decor was simple yet fun (plus lots of storage space for belongings). The balcony view was breathtaking. The owner is extremely responsive and kind. I would never book anywhere else if I return to Miami. YOU NEED TO BOOK THIS PLACE!

My group and I had the best experience ever!! Not only was the property perfectly clean, but the decor was simple yet fun (plus lots of storage space for belongings). The balcony view was breathtaking. The owner is extremely responsive and kind. I would never book anywhere else if I return to Miami. YOU NEED TO BOOK THIS PLACE!

Great views and modern convenient place. Day and Nite views breathtaking! Loved it!

Great views and modern convenient place. Day and Nite views breathtaking! Loved it!