Hotel Astoria
Hotel em Lucerne
Hotel de 4 estrelas
Razões para reservar
Ótimo para animais de estimaçãoTraga todos os seus amigos e família, até mesmo os peludos
Bom preço para esta localizaçãoOs preços dos imóveis nesta área são geralmente mais altos
Inclui comodidades essenciaisSão permitidos animais de estimação, Ar-condicionado, Internet/Wi-Fi e mais
Sobre este hotel
Hotel Astoria
The Hotel Astoria is located in the heart of Lucerne, only a 5-minute walk from the Culture and Convention Centre, the lakeside promenade, the famous Chapel Bridge and the train station.
Comodidades
Ar-condicionado
São permitidos animais de estimação
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda ou Pátio
TV
Acessível para cadeiras de rodas
Ginásio ou centro de fitness
Ideal para famílias
Mapa de Lucerne
Quartos disponíveis
2 Solteiro • 23 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
2 Solteiro • 25 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
2 Solteiro • 28 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
1 Cama queen size • 23 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
2 Solteiro • 28 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Comentários
Revisões 100% validadas
4.0
مكان الاقامة ممتاز و نظيف جداً و يوجد مواقف للسيارات داخل الفندق بالحجز المسبق
لا يوجد عزل للحمامات
4.5
Wonderful location. Close to Old Town, train station and tour pickup location. Front desk staff were very helpful and breakfast staff were friendly. Rooms were clean and comfortable, bathroom was spacious. We stayed on the 1300 floor. We had a triple occupancy, so we got a corner room which is a little larger than the double occupancy rooms. We stayed Monday- Thursday and didn’t have any issues with noise. Overall we had an extremely pleasant stay.
The room rate was expensive but that is expected for Switzerland. No iron, toothpaste or slippers.
4.5
Staff was excellent - especially at Breakfast.
2.5
Sockets had USBs, the lobby looked nice, upgraded our room, but i don't even know if that was a bonus or not as there was multiple dislikes about the room. close to the station and town.
The rug in the room was stained, they didn't clean it properly. the room we was given was a poor design, i don't know if its the whole hotel but our room was not nice to stay in, they have a glass partition and you can hear everything through the glass, no lock on the door (luckily i was with my wife), the wardrobe is in the bathroom with poor ventilation, so if your hanging clothes they would be covered in condensation from the shower. no kettle in the room, only a coffee maker, had to request for a kettle. no mini fridge in the room. i felt the staff in reception had no personality at all or any welcoming experience, literally checked us in and didn't even say enjoy your stay. and on check out was the same, handed the key card back and that's all. it's a pretty hotel to look at from the lobby but the rest isn't great. there is a club next door so be warned it will get noisy.
3.5
sehr zentrale Lage, Ausbaustandart des Zimmers, tolles Frühstück
RooftopDisco bis nach 1 Uhr morgens. offenes Bad zum Schlafzimmer
3.0
Very good Location, easy to get around and staff were friendly.
Major negative point is that there is a night club downstairs and the music plays till 3:30am on Saturday (not sure about Friday). You can hear every beat so if you are a light sleeper you won’t be able to sleep so you will have to join the party downstairs.
4.5
Breakfast could be better and almost everyday the location kept on changing
4.0
Air conditioning was great. Convenient location for our road trip.
No hand soap. Not a lot of extras. Nic but no frills. Th tv was broken.
4.5
Easy to get around and breakfast was great
3.5
great location and very clean
Staff was slow in response to requests
4.0
Location is good, Clean, well maintained
400 euro per night is too much . breakfast option is not good. breakfast is not value for money
4.5
Nice and modern and staff was helpful.
Tried La Cucina and it was just ok. Took a long time to eat as not enough staff I guess.
1.5
good location, clean rooms
breakfast was not great. After room service they did not put any water in the room. I asked for it and they still didn’t send. So a bit disappointed with service.
0.5
Had extremely loud music on Friday and Saturday nights until 5 am. Could not sleep.would like a refund for those nights.
4.0
near to train station, quiet, clean. the check in was very fast, the staff was very friendly
nothing
4.5
All of the members of staff were exceptionally helpful
5.0
The hotel has many modern facilities and decoration, location is just perfect, the employees are very friendly and helpful. The room has a great big bed and has a lot of space, the bathroom is also very nice and big.
I just find weird to have a coffee main the bathroom area but wasn't that bad. All in all is a great hotel and I can just recommend!
Breakfast is not good enough for a 4 stars hotel, there was just one sort of cheese and I asked myself is this real?! I missed some cheese selection, salmon, and brown sugar.
4.5
Spacious, comfortable and fresh rooms
Parking is very pricey... in central Luzern in general
1.5
defective TV, defective coffe maker n the room, no mini bar
0.5
The property itself is located at a good spot. however, the entrance is very badly placed, the toilet in the room smelled awful at our arrival and evening staff wasn’t very helpful at all.
evening staff (front office) unhelpful, the isn’t a sign on where the elevator is and the escalator doesn’t take luggage because it’s very small and when we asked, we were judged in a very arrogant way which we did not appreciate. coffee machine is in the toilets instead of being in the room (smelly toilets at our arrival) and the breakfast food isn’t fresh whatsoever. we asked for twin beds but they were stuck to each other and when we tried to call, no answer from front office!!!!!
4.5
The Hotel Astoria is excellently placed with a mere 6 minute stroll from Luzern main station
nothing to add
0.5
We had the worst experience at a hotel. 3 nights the room was very hot as the air conditioning was not working. We complained every day but the issue wasn’t fixed. The manager at checkout was not at all responsive and said he couldn’t do anything. We are very disappointed.
5.0
Location and restaurant options were fantastic!
Gym equipment wasn't variable - no weights (barbells). Beds were hard and slightly uncomfortable.
4.5
staff was helpful
specially SARA from Milano 👌👌👌
very big thanks to SARA
the breakfast was poor
4.5
cleanliness, breakfast, bed
no toothbrush & toothpaste and slipper
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Lucerne?
O preço médio de um alojamento em Lucerne é de 142 € por noite. Este alojamento é 32 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Hotel Astoria. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Hotel Astoria permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Hotel Astoria?
Encontrámos 10 comodidades para este alojamento. Isto inclui ar-condicionado, são permitidos animais de estimação, internet/wi-fi, estacionamento e lavandaria.