When I was messaged by the “owner” Vacasa a few days ahead of arrival telling me that someone was coming to look at the lower floor HVAC I made a strategic mistake by not asking why. The reason was that the heat on that floor did not work at all. We arrived Thursday afternoon, by Friday it was cold in our apartment. I messaged the contact for the owner who said she would contact “the teal”. After several further messages from me, all with the same reply. By Saturday morning I was wearing my coat inside. I contacted VRBO. After several discussions I was issued a case number. Over the next 24 hours VRBO was also not able to get any reply from the owner. Writing this review was my only recourse. I would think twice about renting from this (corporate) owner. We were a multi generational group. There are two levels to this rental. The first floor has a living/dining/kitchenette, bath and bedroom. My husband and I stayed there. Even though the kitchenette included a fridge, stove, sink and microwave, there was not one fish, one glass, one pot of one piece of silverware. We borrowed things from upstairs. Our daughter and family on the second floor had a spacious kitchen/living/dining room. Still, only one glass upstairs. They liked the space but said most of the living room furniture was uncomfortable. It was clean. And, the locks… there are key pads on the front dooor, foot between the garage and house and door out from the first floor. Codes are taped to one side of the door.

Very clean. Safe area. Very pleasant experience.

Good location that is close to downtown and the airport. House was clean and the beds were comfortable.

Very clean and comfortable

Neighborhood feels a little sketchy but once you’re in the house it feels fine. Hot tub is good. Kitchen is 6/10 for supplies. Biggest issue is that there are locks on every door, including bedrooms and bathrooms and it’s possible and likely that you will lock yourself out of the house and not have opening the four codes required to get back in. Or you will close a door that automatically locks and then you will be locked out of a bathroom. Why is this necessary?

Convenient location close to hikes and adventures as well as grocery. Clean and large enough for our group of 5 adults and 3 kids.

Property is clean. Kitchen is nice and open and had all utensils and pots pans needed. Bathroom in king bed room was updated. The king bed mattress is uneven. The other two bathrooms were dated but functional. Plenty of hot water!!!! And pressure!! The tv room wasn’t comfortable but can be seen from the kitchen and dining area. Overall house is spacious and meets your needs.

We had the pleasure of stopping in Alaska last week and enjoying another delightful stay at #FalkeInn. Falke always exceeds our expectations. The home is lovely and well positioned and comfortable in Anchorage. The home is spacious and the beds are perfect after long days of adventuring. It was a memorable experience. We will be back.