A stressful end to our journey; upon arrival, no one could be found on reception to give us parking directions and the street is very narrow. We eventually worked it out for ourselves. Having to wait 20 minutes to check in doesn’t feel appropriate when you are tired. The hotel is pretty, the room fairly nice. The shower didn’t give a consistent temperature. We could find limited dining choices locally and ended up ordering Uber eats to be delivered to the hotel. We decided not to try the breakfast.

Great hotel, very charming with a nice outdoor space and pool! Excellent buffet breakfast! Everyone working there was very helpful!

Great hotel, very charming with a nice outdoor space and pool! Excellent buffet breakfast! Everyone working there was very helpful!

Uncooperative staff. Old and neglected facilities. I´m not going back there.

We had a very nice stay in this Mercure hotel. A very cozy atmosphere thanks to the seize of the hotel and the green patio. The pool with poolside sunbeds puts you in an immediate holiday mood. We stayed in the lovely renovated bedrooms, also no complaints there, besides the fact that the glass divider next to the bath isn't wide enough, so the bathroom gets wet when you take a shower in the bathtub. The only but very important complaint during our stay was the organisation of the breakfast area. Sadly enough, the lady in charge is one of the most unfriendly hotel staff members I've ever experienced in all my years as a hotel guest and as a hospitality professional myself. No goodmorning, no smiles, questions were responded in the most unfriendly way, causing a negative and stressful vibe throughout the whole breakfast area, which isn't big so all the guests felt and saw it, day after day. We addressed the issue to the hotel management and we clearly weren't the first ones to do so. I hope they tackle this problem soon, cause for the rest this hotel is more than worth the visit!

The ladies at the front desk were very friendly and helpful. We were very late arriving because of bad weather but the dinning room welcomed us anyway and served a fabulous meal. The bed was very comfortable, our room overlooked a charming courtyard and there was convenient parking. I would highly recommend staying here.

We stayed in the original house and, although the room was small , it was very pleasant with a bath which I enjoyed after the walking . Excellent dinner and breakfast on the terrace . Swimming pool looked inviting but we did not have time to use it . Good quiet part of Marseilles with excellent public bus service to and from the main town . We left the car in the hotels car park .

We stayed in the original house and, although the room was small , it was very pleasant with a bath which I enjoyed after the walking . Excellent dinner and breakfast on the terrace . Swimming pool looked inviting but we did not have time to use it . Good quiet part of Marseilles with excellent public bus service to and from the main town . We left the car in the hotels car park .

Mega friendly and helpful staff, who’d read my requests for single beds and a walk in shower. Nice, small, but ultra firm and comfortable mattresses. Lovely bathroom toiletries, (Nuxe).Breakfast was a smalnof good quality,,Nice ripe cheese, cold meat, yogurt, bread an croissant selection. Tea, coffee, juicesLovely pool but

Mega friendly and helpful staff, who’d read my requests for single beds and a walk in shower. Nice, small, but ultra firm and comfortable mattresses. Lovely bathroom toiletries, (Nuxe). Breakfast was a smalnof good quality,,Nice ripe cheese, cold meat, yogurt, bread an croissant selection. Tea, coffee, juices Lovely pool but

Quiet, enclosed area with free gated parking. Nice landscaping with interesting sculptures and large patio off reception area. Room also had an outdoor patio. Breakfast buffet was very good with several options including scrambled eggs , ham, cheeses, cereal, etc.

Property located at Bompard area of Marseille. It is Residential area / older part of town / up hill. Property by itself is very nice and as soon as Make past gates VERY Serene and Relaxing. Rooms facing large courtyard with good landscaping and old pine trees. There is a pool and free parking. Parking is easy and secure. Rooms are quiet and pleasing, but by decor and amenities kind of dated. For charging electronics - Lack of USB outlets and for extra outlets there is an old fashioned extension strip, which doesn’t suit Hotel portraying itself as 4 stars. All very clean / personnel very attentive and goes above and beyond. What comes to driving - please be aware that it is old part of town and streets are exceptionally narrow, sometimes only ONE car width. Hairpin turns up etc. Some streets are one car width and both ways / so priority belongs to car which entered first. Google maps giving adequate directions but please be aware of above. Coming from USA it was tough for me / had to back from several narrow streets and drive backwards at tight quarters, to yield to upcoming cars. So then I opted to leave car parked and walked downhill to Old Port area. To go back - one can walk uphill (which is Tasking) or take a Taxi, which are plentiful at Port area. Overall liked this property / quiet and pleasing, but be aware of above - so not to damage rental or personal car ...

The hotel was really nice and the staff was very helpful and accommodating. Very good Wi-Fi was a plus. Future guests should know that the area is a little isolated from any "nightlife" so using a taxi or ride sharing will be a must, unless you like to walk. There are some small cafes and diners but not much else. Overall though my stay was very relaxing and enjoyable.

The hotel was really nice and the staff was very helpful and accommodating. Very good Wi-Fi was a plus. Future guests should know that the area is a little isolated from any "nightlife" so using a taxi or ride sharing will be a must, unless you like to walk. There are some small cafes and diners but not much else. Overall though my stay was very relaxing and enjoyable.

I’ve stayed here before and loved it as it’s in a great area and city centre is accessible by the 61 bus. But three years later the hotel needs a bit of love. The carpets were very dirty and the room smelt a bit. This said, the rooms are comfortable and I love the dressing gown provided. L’Occitane products are a nice touch too. The lady at reception was wonderful and very helpful in getting us a booking for the restaurant we wanted. We were also able to check in early . I didn’t feel that £100 was great value, though purely on the state of the room.

great location, friendly service. Only minus: no proper coffee with the morning-breakfast

Excellent location, on top of a hill, free parking. Good restaurant on premise. Lovely garden even in winter.

Excellent location, on top of a hill, free parking. Good restaurant on premise. Lovely garden even in winter.

Fantastic place to spend a nice weekend. Great restaurant, fantastic walks, close to the old port

Lovely boutique hotel with comfortable room, lovely garden and attentive staff in convenient neighborhood in Marseille.

lacks warm and friendly feeling at the front office. service is not great.

Very nice and cozy hotel. The pool area needed to be maintained but other than this it is a very very cozy and lovely hotel with an excelent staff all over. The hotel close to The City center that Can be reached by foot in 15-18 minutes.

Nice hotel. Good food to try. Receptionist staff on check out perhaps needs to show a bit morePresentation and gratitude towards customers.

Nice hotel. Good food to try. Receptionist staff on check out perhaps needs to show a bit more Presentation and gratitude towards customers.

We arrived at 1.00p.m, we had called the hotel to give them notice. Our room wasn’t ready so we had a walk around the area. The closet town at the port is a 40 min walk our 10-15min by taxis. We came back to the hotel at 3.00p.m and the room still wasn’t ready. We waited another 30 min before they had finished cleaning. Then on that same day we decided to eat at the hotel restaurant. They told us that they weren’t serving anymore starters and that they had no bugers left. So in the end we didn’t have a choice choosing our main courses. The only good part was a lovely bathroom with a shower and a bath. Not forgetting the pool. The bedroom was small so we were disappointed. I am not sure if I would go back to the hotel because the service was very poor.

We arrived at 1.00p.m, we had called the hotel to give them notice. Our room wasn’t ready so we had a walk around the area. The closet town at the port is a 40 min walk our 10-15min by taxis. We came back to the hotel at 3.00p.m and the room still wasn’t ready. We waited another 30 min before they had finished cleaning. Then on that same day we decided to eat at the hotel restaurant. They told us that they weren’t serving anymore starters and that they had no bugers left. So in the end we didn’t have a choice choosing our main courses. The only good part was a lovely bathroom with a shower and a bath. Not forgetting the pool. The bedroom was small so we were disappointed. I am not sure if I would go back to the hotel because the service was very poor.

Mostly good except the challenge to drive on very narrow roads to reach the hotel.

Nice location, Staff not particularly friendly

Nice location,Staff not particularly friendly

What a gem this place is. A short walk to cafes and bakeries, and not much further to the old port. The staff went above and beyond at every turn. This place is an oasis in a quiet neighbourhood, away from the noise and traffic of the main tourist area. Fantastic.

Parking et accès difficiles.... Chambres correctes

Stayed for 4 nights on first visit to Marseille, exclusive location, helpful staff, all rooms overlook garden area .