Lovely hotel, easy walking distance to town centre and staff are amazing and extremely helpful.

A good short stay. Quiet location, with good amenities.

Nice hotel, decent rooms and comfortable bed. Restaurant is over priced and not good value for money

Hotel Foyer and restaurant was lovely, modern and welcoming. Rooms and pool seemed tired and in need of refurb.

Lovely Hotel

Good sized room for stay with 9 year old and 2 teenage boys, found bed a bit too firm, enjoyed leisure facilities and having fridge in room.

Comfortable hotel with easy access to the old town and motorway (M4) and good routes to Avebury and Salisbury. Pool is very small but easy to use and direct access through hotel. Restaurant wasn’t great, slow service, limited options and not the best food. Breakfast we found to be difficult as one of our party has a nut allergy and Nutella was left open in amongst all other food. The head waiter was great and got a separate breakfast cooked, but this should be reviewed.

Akways a good place to stay

hotel is in good location but needs definitely maintenance and better service quality.

Excellent value for a night’s stay and breakfast. Beds were super comfy and spacious rooms and very quiet. The breakfast was really good and the staff were very helpful.

We took a family room for 3 adults and one child. The rooms were reasonably sized and clean. The bathroom was clean however could be a bit mordenised. The breakfast was excellent and had a good variety to select from. The room service was the only aspect that was slow and could be improved upon but otherwise no other issues. Also the price was very reasonable .

Was absolutely nice and relaxing. Love the sauna and steam room. Breakfast was excellent too

Staff were very friendly and helpful. Offered us a room upgrade, after viewing the allocated room and upgraded suite, decided we preferred our allocated one. Still, very nice to have the offer. We are making a return visit, for shopping & relaxation, hotel is great value and well positioned.

No issues. Appears the asylum seekers are no longer staying here as they weren’t hanging around out the front with a security guard.

good, keep it up!

Check in staff and lobby was great. They give the children with us a free gift which was lovely. Restaurant staff were also great, food was ok. Kids eat free through the summer holidays was a great surprise. We were two families over three rooms, 312, 314, 318. Rooms had everything you needed and comfortable. Room 314 smelt of smoke and the floor outside the bathroom was soaking wet. I brought this up to reception who sent housekeeping. House keeping said she couldn’t smell any smoke, offered air freshener and left. My eldest didn’t stay in the room because of the smell. Parking is only £5 a night when your guests and hotel was in a great location.

Comfortable

Nice room. Very comfortable bed but cobwebs on ceiling due to air conditioning. Should have been cleaned.

Great

Had a great stay, Conner, Ryan and Smriti (staff) where so kind and ndr us feel so relaxed. Breakfast was great.

Nice place a little tired in places but good for family room .

Lovely hotel with great amenities. Clean room. Breakfast buffet had great options but hot food was a little underwhelming, not overly hot.

A lovely hotel, which was very clean and smart. Very helpful and friendly staff. Plenty of choice for breakfast. We would definitely stay again.

Really lovely hotel with the most peaceful rooms, food in the restaurant is amazing and breakfast was delicious. The most incredible part of the service is how comfortable the beds are.

Clean and modern hotel with a nice swimming pool although a charge for parking

The stay was great. Rooms were clean and tidy and up to par. I would like to specifically thank Clifford and Lukose. They informed me that there was a problem with the booking. But were quick and efficient to resolve it. They made sure I was happy with their solution and guided me well. The breakfast staff was also great as they allowed a bit more time to finish our meals. We did use the pool and sauna and after a tiresome day, we relaxed ourselves well. Overall a very pleasant stay. And thank you very much.

Good hotel. Room was good size, clean and comfortable. Breakfast wasn’t brilliant. Hot food was tepid. And cold option hadn’t been topped up, so sparse offerings.

Rooms very dated and dark and charged for parking as a paying guest

As we stayed on a Sunday I can’t say this would reflect the rest of the week however the general stay was rather pleasant. Hotel in general was peaceful and quiet, nice looking facilities, hotel and bedroom both clean (although some things were a little outdated), big TV, comfortable beds etc. breakfast buffet had good selections offering poached eggs and omelettes to be freshly made. Water fountains to fill your bottles(still and sparkling) the only downfall was lack of information provided by the receptionist upon arrival. Although the person knew we were having breakfast no information offered on time or location. Hotel information QR code was in the bedroom but I could not see any information there and it also took a little searching to find wifi details. It seems they expect us to search and find things rather than them explain to customers.

Everything was Perfect except we couldn’t figure out get the air conditioner to work. Eventually it kicked in and was not as hot in the room.

Bedroom situated above smoking area. It was noisy and smoke was wafting up. We were unable to open windows for fresh air and a/c was too noisy to use at night.

Room was ready early so that was good news as we arrived before check-in Bar area was nice and make proper cocktails Bed was uncomfortable and the air conditioning sounded like a jet engine so had to turn it off during the night so hot and not to much sleep And to top it off you can hear when everyone arrives to there room on your corridor as every door slams really loudly. Breakfast was lovely Evening meal was also nice