I was driving through Canada with my electric car and was having trouble getting the high speed chargers to work because the Canadian apps for the chargers are different than the US. Fortunately I was able to search on Hotels.com for a hotel with an electric charger. I went to the hotel confirmed that there was a charger available and then made a reservation on the app. Very grateful that TownPlace Suites had two electric car chargers available for guests and that I was able to search on Hotels.com to find a hotel that out.

Our stay was very pleasant. Room was clean & comfortable. Very quiet. In a great location. Close to shopping, many choices to dine. Breakfast was great at the hotel. Ccustomer service at both the desk and breakfast were very pleasant and efficient.

This property was were clean. Liked the kitchenette

Very clean and comfortable

They all had kichenetts they supplied everything for barbecue they supply extra kitchen appliances if needed tge have free breakfast which varies every morning and the most important staff extremely friendly and helpful

Very poor wifi and cell service from room.

Our complaint about our stay is related to management. When we arrived exhausted at 10:30 pm we were greeted by a sign that said “will be right back assisting another customer”. We waited for 20 minutes. Tried calling, knocking on office door. 3 other customers came and went. We had already paid for the room so we were stuck waiting hoping someone would attend the front desk. Finally a very lovely and apologetic worker arrived who must have been cleaning rooms as she had on rubber gloves. She explained it was only herself and 1 housekeeper on duty. We paid $250 for the nights stay which was already high so the level of service should be staffed to match the rate we were charged. Sitting in an unmanned front hotel lobby for that long was not acceptable. We were not offered anything but a very pleasant apology to compensate for the inconvenience. We were a family with a child as noted on the reservation so waiting this late at night was very frustrating.

Love that the hotel was near the hotel. The free parking and the free breakfast was a definite bonus. I like the unit had an oven, and a full kitchen. Our fridge made a ton of noise, not sure it needs to be replaced, sometimes the freezer didn't keep the ice cold. We stayed in a split room, where the living room and the bedroom had a door. I chosen this to let me son have some quite, alone time while I cooked the meals. The AC unit was in the bedroom, so the living room seems to get muggy and hot. We propped the bedroom door open to circulate the cool air throughout the unit. One con, which is not the hotel's fault, per se, the entrance to hotel is very obscure and you have to drive past the XXX club. We did see some police cars and the odd person, like a druggy, who was looking for something or someone in the parking lot.