The room was fine. But I am handicapped and they had no rooms on the bottom floor. Also there was people talking and going up and down the stairs right outside our door and had my mom and I up all night. We could not sleep

Checked in, went to my room and when I went into the bathroom and found it dirty with nasty towels crud on the floor and on the toilet. I was tired and cleaned the floor and toilet so I could shower and get some sleep. Told the worker at the desk upon check out.

There were a lot of people that looked like they were living in the hotel, and I read some thing about the city of Cleveland offering hotels as sheltered to homeless people. I’m not sure that was what was going on here, but everybody I saw outside their room liked to be hanging out outside their door, smoking, watching people in the parking lot, with their doors wide open. There was lots of talking loudly on the phone, with people standing or walking along the walkways outside of people’s rooms. The bathroom smelled like urine, I found some pretty long pubic hairs around the sink and toilet area, so it wasn’t the cleanest room I’ve ever been in. The desk staff behind the bulletproof glass window was very friendly and helpful. There were a good selection of restaurants nearby to go eat when you needed something immediately, and the location was really good for walking to the college, This is definitely a two star hotel, but you get what you pay for, as always. At least the people that work there are nice. The price of this hotel allowed me to stay, the duration that I needed to stay, and I never felt unsafe or threatened.

Hotel was not cle

The handicap room was great. The bathroom was a gold standard. The safety measures that they have taken are 5 star.

Mold in shower

No complaint room is great and clean

The receptionist was amazing and friendly.