Sonesta ES Suites Cleveland Airport
Hotel em Middleburg Heights, OH
Hotel de 3 estrelas
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimaçãoTraga todos os seus amigos e família, até mesmo os peludos
Inclui comodidades essenciaisSão permitidos animais de estimação, Cozinha ou kitchenette, Ar-condicionado e mais
Sobre este hotel
Sonesta ES Suites Cleveland Airport
Sonesta ES Suites Cleveland Airport is 10 minutes from the Cleveland Hopkins Airport and offers an airport shuttle. The all-suite hotel also offers a 24-hour gym and SportCourt, outdoor pool and free WiFi.
Comodidades
Ar-condicionado
São permitidos animais de estimação
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Máquina de lavar louça
Banheira de hidromassagem ou spa
TV
Acessível para cadeiras de rodas
Ginásio ou centro de fitness
Ideal para famílias
Mapa de Middleburg Heights, OH
Quartos disponíveis
King Studio
1 Cama King size • 46 m²
Acomoda 3
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Two-Bedroom Suite
1 Cama King size • 2 Duplo • 1 Sofá • 65 m²
Acomoda 6
+
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Queen Room with Two Queen Beds
2 Cama queen size • 46 m²
Acomoda 4
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Studio Suite Queen Mobility Accessible Roll In Shower
1 Sofá
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Studio Suite Queen Mobility Access Tub
1 Cama queen size
Acomoda 3
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€€€€
Comentários
Revisões 100% validadas
5.0
The only thing that saved this trip for me was the staff person that took care of my booking . The process of checking in and confirming my room was hell . The staff member at the front desk was nice , however she doesnt run the company and she did all she can do . I dont think i will ever book here again .
They charged my room before i got there ( which was not apart of the agreement) , then when the charge had an era they canceled my room. I only got a room because another person who was having check in problems canceled their room. Plus they provided me with one towel , that i had to walk all the way to the front office to exchange.
1.0
Location
The room smelled like cigarette smoke, the window was broken with glass shards in the windowsill. The bathroom door was frayed at the bottom and would get jammed. The toilet wouldn’t flush properly. We had to ask for a plunger and they made us give our ID to get a plunger! There was no hand soap in the room. The towels had hair in them. The room wasn’t cleaned well at all. Worst hotel stay we have ever had.
10.0
Had a lot of trouble with the keys.
5.0
Carpet is so dirty.
5.0
Staff very nice . Room good. Nice pool
folks don't seem to pick up after they're pets. Grounds kind of spotty with trash.
6.0
Location and cost
Run down, broken appliances, stained carpets, trash not picked up regularly, cleanliness of facilities, including hallways
5.0
Having a kitchen.
The bathroom sink drained very slowly, the toilet plugged up, the carpet was worn and coming apart and the room had an unpleasant odor.
10.0
The room was very clean & quiet.
I really do not have any complaints
9.0
Nice, spacious and clean.
I didn't like the fact that I couldn't get the goat milk soap.
I also wasn't able to switch out my dirty towels for clean ones when I needed.
9.0
It felt like a small Airbnb
The shower heads is terrible
8.0
Convenient location
Upon check in. The desk attendent was doing small talk with an existing client. She did not greet me, or say I'll be with you in a minute. It was like i was not there.
I was waiting patiently for about 5 minutes. I finally interrupted and asked if I can check in. She responded as soon as I am finished with her. The client said no go ahead and check him in, I've got to go to the bathroom..
The attendent checked me in, but was not kind.
6.0
Staff was friendly close to family and shopping/dining
The room had an odor of previous guests cooking and dirty laundry. The room faces the highway and is extremely close so you could hear all the traffic. Bed covers has stains on them.
1.0
nothing
everything
4.0
The staff was helpful and friendly. Great location.
The kitchen was not well equipped. Two glasses, a couple of spoons and forks. The carpet was very dirty. It had not been vacuumed or vacuumed with a broken vacuum. One closet door fell down when opened. One toilet broke and ran. To flush this toilet you had to take off the back cover and pull the flapper by hand. Someone who stayed in the unit apparently loved to glue gun, because the table surfaces had glue on them. The ceiling fan didn’t work.
8.0
Always a nice stay, spacious rooms,
They don’t serve the free breakfast as advertised.
10.0
we have stayed there several times, and always been very pleased from our check into our check out
n/a
1.0
nothing
old furniture old everything outdated false advertisement no towels for two in the room
9.0
We were surprised at how spacious the rooms were. We really enjoyed having a space to relax on the couch, eat at a table and generally move around. The property was nice and well-maintained.
There were no spaces to sit outside. The weather was beautiful for this time of year, and we would have liked to relax outside, but there was not anything available. We also had to ask for extras, such as only 1 roll of toilet paper, the conditioner and shower gel in the shower were empty and walk all the way to the desk to exchange towels.
8.0
We’ve stayed here many times over the years. The cleanliness of the facilities has gone down significantly, from acceptable to poor and untenable. The hallways are dirty and were never vacuumed or cleaned during our 11 night stay. Debris was left on the sidewalks and parking lots.
The office staff are accommodating, but severely understaffed there and in housekeeping.
lack of cleanliness. see above
7.0
the bed was very comfortable the tv was nice and the kitchen was nice loved the hallway sink with the big mirror
the toilet flushes very very slow the chairs had food stains on them the table had candle wax on it and the carpet had dried up food stains on it also the heat vent above was very dusty with a lot of dirt and dust on it
10.0
beautiful suite
evening worker at desk seemed less than enthusiastic about her job
9.0
The suite was roomy and comfortable. The kitchen stocked with essential tools, and morning coffee.
There was a nice outdoor pool that we didn't use, but it looked inviting. Outdoor area picnic table is a nice touch, and the surrounding trees are inviting.
I really can't think of a dislike. If this was closer to Cleveland for the same price? But that isn't going to happen.
7.0
Good location and decent prices. It was close to fairgrounds.
No toilet paper. Only one fork and one spoon. Dishes had eggs and cheese on them. I had to do dishes before I could use them.
8.0
location and baseball court
my room wasn’t fully cleaned
6.0
Comfortable bed and quiet room. That's about the extent of the positives. This hotel once had a splendid breakfast, attentive staff and beautiful grounds. It has deteriorated.
Very poorly equipped kitchen. Bathtub and vanity sink drains were very slow—both started to fill up with water almost immediately. The toilet barely flushed. Poor quality breakfast in a bag. This hotel feels like it has become more of a rooming house for contractors than an actual hotel for travelers.
7.0
The room could use some new clean furniture. We had to smell marijuana the whole night coming from another room. A smoke free facility yet it was coming through the vents.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Middleburg Heights?
O preço médio de um alojamento em Middleburg Heights é de 98 € por noite. Este alojamento é 26 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Sonesta ES Suites Cleveland Airport. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Sonesta ES Suites Cleveland Airport permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Sonesta ES Suites Cleveland Airport?
Encontrámos 12 comodidades para este alojamento. Isto inclui ar-condicionado, são permitidos animais de estimação, cozinha ou kitchenette, internet/wi-fi e estacionamento.