The cleanliness was not so by in spots

Lovely stay on the edge of an interesting, quiet town. Easy access to local attractions. Deer in the car park!

Bad experience checking in as they couldn’t find reservation! Man smelled of booze and unprofessional!

Place seemed clean except bathroom floor was sticky. Used a washrag and it was pretty dirty. Showed lady at front desk. Clerks were friendly. Breakfast was decent. Would stay again.

Great breakfast, not the typical waffles and cold cereal

This hotel has not been kept up and I will find other accommodations on my next visit to Hot Springs SD

Bad

Room was very clean. Water pressure was perfect! Quite area, breakfast was nice, didn’t use the pool, but the area looked nice and clean

I am happy

Good location.

Great place to stay!

Nice big room, great price

It served its purpose but not very clean or updated.

This is our third time staying there. The restaurant across was great.

It is clean but falling apart. Wall paper is peeling, tub needs repair.

Room spacious and comfortable. Breakfast was average. The stairs were wide and clean, very nice. Better than the small elevator. Updated tile floor was very nice.

I'm not sure who was at fault, either the hotel property or Expedia. Upon arrival my reservations I made through Expedia were not there. I showed the hotel my reservation, and they said they don't have it. I asked if there was still a room available and they said yes. However, it was going to be $30 more than what my Expedia reservation. I contacted Expedia the only thing they did was make sure I wasn't charged again for the first reservation. The hotel would not match the cost I was given through Expedia.

The room was decent and clean, however, that’s the best I can say. The rooms mini fridge was emitting a terrible smell, but if you didn’t open it or walk by it it wasn’t bad—but it wasn’t replaced during our one night stay as requested. The pool area was nothing like the pictures, it was an unmarked and unlite hallway with tripping hazards to the pool. Even I was terrified to walk through this pitch black hallway. The pool and floor was full of bugs, hair and trash. Most ceiling tiles were broke or missing. Had a continental breakfast, but only had one cook that put out minimal uncooked/frozen eggs and sausage, hash browns. There was also no condiments or drinks available, as they”we’re out”. I think the cook could have used some help and some supplies. Every corner is cut in this hotel to make a buck. It was depicted quite differently on the internet photos. I would not stay here again unless the rate was less less than $70 as that’s the quality you get staying here. The owners should really put a bit of effort into running this place as it is in a decent area.

Extremely nice staff

Great area for travelers. Quiet and clean. Close to dining options.

Nice room

Great overnight stay with friendly staff. The free breakfast options seemed a little light but guests also get a discount at the attached restaurant for breakfast, which was well worth it. Very affordable.

What an adventure. When we arrived at the property, there was no employee to be found. Other guests at the property were quick to point out a sign left by the employee stating they needed to leave due to a family emergency and the night audit would be in at 11 pm. A maintenance man was trying to help the best he could and reached out to the 11 pm employee who graciously came in early. Besides for this 45 minute delay while checking in, the room was clean and served its purpose. The bathroom had a strong chemical cleaner smell which dissipated throughout the night. The breakfast was good - had a few hot items which was nice. Overall, the stay was good - we appreciate the employees who did show up!

Very polite staff, cafe just amazing!

The staffing service was very good. The beds were very comfy and clean. The breakfast had of a variety of selections such as waffles , fresh fruit , cereal , toast , bagels and muffins.

Was a great place

convenient to highway comfortable bed

Nice size rooms, just a little dated.

The staff was friendly although dressed like customers so hard to identify them as employees. They need to have more than one person cooking breakfast because some food ran out, coffee ran low, utensils and napkins needed replenishing. The juice machine was out of order. The preformed frozen round flat eggs were not appealing.

Ice bucket and cups were missing. Eggs weren't available ar breakfast. I loved my room, though! It was spacious with a/c and heater working great! Loved the availability of the luggage carts.

Staff was nice, breakfast was decent. Would stay again.

Shower was excellent. No complaints.