This hotel is well located in Hot Springs. It is clean but a little weathered. The room was comfortable and there are plenty of common rooms to sit in. A lot of activity in the restaurant and bar.

This hotel is well located in Hot Springs. It is clean but a little weathered. The room was comfortable and there are plenty of common rooms to sit in. A lot of activity in the restaurant and bar.

Great place

Great place

Love staying in vintage hotels and this did not disappoint! The community area with fridge and table was much appreciated. Will definitely stay here again!

Love staying in vintage hotels and this did not disappoint! The community area with fridge and table was much appreciated. Will definitely stay here again!

Run!! Do not go here. Pricey, with terrible air conditioning (ancient window unit), lights not working, moldy smelling towels, tv screen sprayed with sticky substance, and communal fridge, with bad ice. Oh, and lots of flies. I'd rather sleep in my vehicle!

Run!! Do not go here. Pricey, with terrible air conditioning (ancient window unit), lights not working, moldy smelling towels, tv screen sprayed with sticky substance, and communal fridge, with bad ice. Oh, and lots of flies. I'd rather sleep in my vehicle!

Unique hotel, never seen anything like it. Beautiful old stone building with incredibly high ceilings! good food in restaurant.

Unique hotel, never seen anything like it. Beautiful old stone building with incredibly high ceilings! good food in restaurant.

Concept of the old Inn is lovely BUT needs a lot of work…now sure about security issues…not worth the price honestly…fancy shower

Concept of the old Inn is lovely BUT needs a lot of work…now sure about security issues…not worth the price honestly…fancy shower

It is a vintage hotel that was poorly renovated. It has no charmed. My room was furnished with old mismatch furniture. The hotel is way overpriced.

It is a vintage hotel that was poorly renovated. It has no charmed. My room was furnished with old mismatch furniture. The hotel is way overpriced.

Great hospitality! Very accommodating to any needs we had. Best Chislic ever! Would definitely stay there again!

Great hospitality! Very accommodating to any needs we had. Best Chislic ever! Would definitely stay there again!

Restaurant closed due to wedding reception & only one place invtown open. No one around & for help after 9 pm. Water in faucet horrible.

Restaurant closed due to wedding reception & only one place invtown open. No one around & for help after 9 pm. Water in faucet horrible.

Great location comes with history. Be prepared for historical level services but for use that was never an issue. Good steaks and food at hotel. Breakfast down the street and walking distance to spa. Easy access to park. Everything we wanted.

Great location comes with history. Be prepared for historical level services but for use that was never an issue. Good steaks and food at hotel. Breakfast down the street and walking distance to spa. Easy access to park. Everything we wanted.

Julie was great!! Helped us upgrade, with dinner, and around town suggestions. Hotel done well with it’s age and charm.

Julie was great!! Helped us upgrade, with dinner, and around town suggestions. Hotel done well with it’s age and charm.

This place could be a hotel with unique old charms. It needs to be cleaned better - the bathtub drain was clogged with matted chunk of hairs. We were stepping on whatever the pieces were on the floor. The dry sauna had a sign of ' take shower before use.' No water was running and there were no towels. Far from what you imagine from spa and resort.

This place could be a hotel with unique old charms. It needs to be cleaned better - the bathtub drain was clogged with matted chunk of hairs. We were stepping on whatever the pieces were on the floor. The dry sauna had a sign of ' take shower before use.' No water was running and there were no towels. Far from what you imagine from spa and resort.

We arrived in Hot Springs, ate lunch, and then visited Evan’s Plunge. Our 7 month old son became ill while at Evan’s Plunge so we made the decision to drive back to Gillette. I spoke with one of the owners of the “resort” and told him our situation. He expressed that they have a 48 hour cancellation policy. I understood that. Then I told him that we couldn’t predict our child getting sick. He then said that he would discuss it with his wife. I didn’t hear anything back, and still ended up getting charged for the night. I understand that a hotel needs to make their money, but I figured a mom and pop hotel would understand a situation no one could predict; especially in this day and age. If I could give 0 stars, I would. Absolutely disappointed.

Not what it claims. Don’t stay here. Never found the hot tub. Restaurant, bar and anything to eat is not within walking distance. The river is not visible from the hotel, anywhere. Tiny a/c window unit was totally inadequate. Got our money back before we settled in. Very disappointed in Hotels.com Did not use them for our next stay. May not use them anymore.

Not what it claims. Don’t stay here. Never found the hot tub. Restaurant, bar and anything to eat is not within walking distance. The river is not visible from the hotel, anywhere. Tiny a/c window unit was totally inadequate. Got our money back before we settled in. Very disappointed in Hotels.com Did not use them for our next stay. May not use them anymore.

We only had a quick overnight and wished that we could stay longer. The hotel has great historic character without sacrificing comfort. The owners were friendly and helpful. Due to COVID, we couldn't take advantage of their full range of services/amenities - but look forward to returning to do so in the future. Truly a delight.

We only had a quick overnight and wished that we could stay longer. The hotel has great historic character without sacrificing comfort. The owners were friendly and helpful. Due to COVID, we couldn't take advantage of their full range of services/amenities - but look forward to returning to do so in the future. Truly a delight.

Not what I expected from “resort” & “spa.” I’m sure it will be great when it’s finished and I know Covid impacted that progress, but … Staff was friendly and helpful if you could find the one person on duty.

Not what I expected from “resort” & “spa.” I’m sure it will be great when it’s finished and I know Covid impacted that progress, but … Staff was friendly and helpful if you could find the one person on duty.

The lobby lights & nearby bar area were off and nobody there to greet guests. I had to ask a man in cowboy boots & work clothes if the place was even open for business. The freight elevator requires a metal accordion door inside to be closed before the thing worked. Staff left it ajar so personally had to go down stairs to fix it or carry heavy luggage down the staircase. Ice in communal refrigerator was frozen solid. Not sanitary for guests to be handling shared ice that came out of a bag & placed in bins. The window a/c unit started making so much noise in middle of night I had to shut it off. The deadbolt on the door didn't work. With no visible professional looking staff in lobby area, all the lights off on 1st floor and not being able to lock the deadbolt to the room...as a solo traveler I did not feel safe and will never stay there again. Lastly there were no recommendations given regarding nearby places to eat or get breakfast. Sad & disappointing because I was expecting so much charm.