Staff was excellent

Very nice location, areas were kept clean, staff was very nice will revisit again

Friendly staff. Very roomy, clean, double bedroom, nice kitchen area. Decent breakfast.

Great location and value.

Room was awesome. Super clean. Staff way too kind and nice. Quiet. Comfty beds.

This is our 5th time staying at TownePlace. Great professional staff and location is great.

Overall, my stay was nice and clean. It is a very busy hotel especially on the weekends. The walls are super thin, and you will definitely hear your neighbors. If you want some quiet time, then ask to be in a room away from others.

They overbooked and canceled my two bedroom reservation when I arrived off of my flight. Putting us in a very bad situation as we were traveling with an elderly parent. They lied by contradicting in a cancellation letter that it was because of water damage. They offered no concession or refund or help in recovering our costs. They suggested Another hotel that was less than desirable, half the price, and not in the location we needed close to the Bickford assisted living facility that was in walking distance. We would have visited on a different day had we known ahead of time. They literally ruined our trip. The GM was no where to be found. The gal helping did not go the extra mile and was matter of fact about our displacement. But instead mentioned they were so full and overbooked from an apparent military convention. Yes Marriott put their profit over their people.

My family and I just needed a place to stay for the night in our way home from NC. This property was affordable, nice & clean and the staff was friendly.

Everything was excellent, absolutely no complaints!!

our one night stay was great. The employees were very friendly and helpful. Very nice quiet area, just off the main roads.... Room and bed was perfect.

Worst Marriott hotel experience ever! The noise started at 4:30 a.m. each day to 6:30 a.m. Cabinets slamming, shelves slamming...all sounds emanated from the downstairs area. We stayed nearly a WEEK and they NEVER cleaned the room! They are using "pandemic rules" that they "spot clean the room." We checked in on a Saturday and they stated the room would be cleaned on Monday. They didn't touch the room. There was tons of dust on top of the computer desk and behind the night stands. It was truly disgusting. Spring cleaning apparently isn't on the mind of this MARRIOTT branded hotel! It took them 2 days to clean a cranberry juice spill in the main hallway. The room had little micro bugs (looked like some sort of mosquito) in it. The air vents on the HVAC were dirty and the carpet was dirty. The carpet had not been cleaned of a pet crap stain. It is amazing to me that this property can keep the "MARRIOTT" branding when it is being so poorly managed. Truly pathetic. No daily maintenance on the swimming pool area. We have stayed at Marriott Hotels for 25 years. NO MORE! That's it. This hotel is epitomizing the MARRIOTT HOTEL BRAND'S "RACE TO THE BOTTOM." CONGRATULATIONS !!!!!!! We have stayed at MOTEL 6 chain hotels and ECONO LODGE hotels that were CLEANER than this property!!!!!

Awesome place for business or restaurant nice and quiet and lots of nearby places to eat….

It was cool

The Hotel was nice but the true gem is the staff. They treated us like family. I was blown away how nice the staff was during our stay. They knew my family names and gave great recommendations for activities in the area. Bases on my experience, I would definitely stay there again.

The property is clean and smell great

all good

All staff that I encountered were super nice and professional!! Hats off to the front desk staff for always being so pleasant

Very clean and quiet

Nice hotel, great location for the event I attended and great customer service

I had an all around great stay!

I was charged double for the room when it was already paid for

The kitchenette of the room was very nice. I have no complaints.

On check in I had to wait an hour for the room to be ready. Room was dirty and outdated staff was rude

Rooms were spacious and bedroom furniture large enough to store our belongings for the week. Clean towels every other day was a big plus. Close to the beach!

I think this hotel is used more for long term now, versus short term stays. We stayed here a couple of years ago and it was great, so that is why we booked again. This time unfortunately we had a hard time getting housekeeping to service our room. One woman at the front desk told me it is done every other day I was going to be hard, but ours was missed one day. So I specifically requested they knew it the next day and that lady at the front desk said they only service the rooms every seven days. I think there is some confusion going on. We just needed fresh towels maybe a vacuum, trash emptied and stuff like that, but never got it at all during our four night, five days day. Such a bummer!

Everything was great except that First Lady with the bald gold hair she was very rude and did not acknowledge us as we walked in and when I asked her she was very cold and did not want to help with keeping my four year old cake cold while we waited to check in she is not professional I also filed a compliant about her if u don’t like ur job get a new one don’t take it out on guests that are spending their hard working dollars that’s plays a part in you being able to collect a pay check

This was my first stay and i had the 2bd. Suite. The room was VERY clean and this may sound weir, but it had that clean smell , which is a plus for me. The staff were real nice too and they are kid friendly as well.

Nice quite place. The staff was very nice and helpful and the room was very comfortable

Nice quite place. The staff was very nice and helpful and the room was very comfortable

This property really needs a through cleaning and please updaye that nasty dinghy furniture. The hallway and my room smelled like mold. Yuck

This property really needs a through cleaning and please updaye that nasty dinghy furniture. The hallway and my room smelled like mold. Yuck