The people were very helpful & polite. Continental breakfast was $10 each morning.

The property is being renovated so there is construction material laying around and not all of the facilities are working

When we checked in to our room our toilet wasn’t working properly in the evening when we got back from Dinner we asked for someone from maintenance to come take care of the toilet. We waited and had to ask three times the third time I went to the front desk and they handed me a plunger to take care of it myself. I would like a refund on this stay.

Had a room that was uncleaned and was switch right away into one that was perfect.

Very helpful hotel staff. The business center was closed for renovations

CO Springs is always nice. Hotel was comfy and clean.

It’s perfect for me and my family

Had trouble with hearing noise from adjoining rooms during the night.

Very clean and quiet place. The bed is so comfortable. Staffs are helpful and courteous.

Good

Very overpriced for the quality of stay. The room smelled of dog urine. Lots of construction. The pool had standing water each day (never drained). Breakfast had to be purchased and was very mediocre. Night manager was great - day managers were unfriendly, unresponsive and could care less about anything.

Clean and modern with friendly staff and good food.

Everything was great

Great Hotel nice and clean will definitely staying there again

The pillows were very uncomfortable and need to be updated as they were flat

Clean and updated

Great clean, comfortable stay. If i had to be in Colorado Springs again I will most definitely stay here!

Nice

Just overnight for plane transfer.

The room was A little dated. But enjoyed my stay. Staff were very friendly and attentive.

We were disappointed, to be honest, tho not with staff, they were nice. But we were on a floor that was being remodeled, so stuff all over the place, workers around, not a quiet peaceful setting. We were in the not yet remodeled section of the floor, and the furniture was worn, the chair too uncomfortable to use, uncomfortable pillows, and the coffee maker didn't work. There were so many other hotels by the airport i could have chosen from, but decided to spend a little more thinking we'd splurge on nicer accommodations....boy, big mistake!

Convenient to airport and has shuttle

We arrived early after a long morning of travel and was able to check in. So grateful.

Not a friendly bartender. Everything else was great.

No room service because the kitchen would not answer the phone. Said they were too busy when i went down to ask. Order in the restuarant took 1 hour for a ceaser salad and PBJ SANDWICH while i waited.

We arrived after driving for many hours and were notified that they only had rooms with one bed in them...I had prepaid and reserved a room with two beds as we were traveling with adult children. They told me that I wouldn't be compensated for the difference in room as we used a 3rd party (Expedia) and the best they could do would be a roll away cot. This was disheartening as we were exhausted and had no other options unless we would have been able to eat the cost and stay elsewhere. The bed spread had stains and the cot brought in was in terrible condition. I was disappointed as I travel often and this chain of hotels are usually very clean and stand behind quality service. I will not be staying here again and I would caution others to do the same.

I like the view of the mountains from my room.

Staff was very pleasant.

Very clean and updated. Everyone of the staff were extremely courteous and helpful!

Close to airport. Well kept facility and pleasant staff.

Staff nice, rooms dated. No internet most of the time and when it did pop up it was one bars worth.

Great location - beds very comfortable