A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.

Nice staff

Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.

Beautiful property wonderful staff and great Restaurants thumbs up.Thanks Rixos needed this.

Quiet location, great food and service.

Perfect vacation with the family. Excellent service

Very friendly staff ,clean and endless food and drink .

I feel obliged to write this as I made my decision based on the reviews of other people on this platform. I’ve recently got back from staying at the Rixos for two weeks and I must say it is very very poor in comparison to other hotels in Dubai , yes it’s probably better than some hotels in Europe, but in the UAE there are much better places to stay, the property is extremely tired. The rooms need huge amounts of maintenance. The cleaning teams are time checked and so miss many things leading to the rooms being left dirty or areas not being cleaned at all the food and the buffet restaurants is the same every day almost only slight changes, the second restaurant for the buffet was closed and we weren’t told this which led to huge queues in the main restaurant but the worst thing is the restaurants that you have to book into which is where the good food is they limit the amount of people who go into these at night I would say they’re probably working on about 50% occupancy of the actual restaurant. I’m not sure if this is cost saving for food cost or staffing problems, but it was an absolute joke when we actually got into these restaurants to see half the restaurant empty and queues in the main restaurant. In my opinion look elsewhere, there’s much better options in Dubai than this.

The staff was really good everything was just excellent

Amazing

It great experience and staff was very friendly

The hotel was great for kids but was a little dated in areas and being at the end of the palm made it a long way to get anywhere. The all inclusive option is rare in Dubai and we always feel is a must with young kids.

it was amazing for kids. there was loads to do and the food was lovely too. we also had all inclusive and it was totally worth it however our room had AC issues and we were forced to move. we had a second room with better views however the shower knob broke and the AC still wasnt perfect. i felt we spent so much - we shouldnt have really had these issues. we have 2 small children too so it was really impractical. the manager did say he would give us a discount or upgrade the next time we decide to visit but not sure we will to be honest.

Off the scale amazing! We have been to many 5* hotels and this is up there with the best. The service was awesome, food delicious, so clean, modern. Highly recommend - book it! :)

Thank you

Location is amazing, food choices and quality are excellent. Staff are always so helpful, friendly and provide great service.

Property is so clean,staff amazing.Beach is clean.The view is so nice.

Great 5 star experience! Staff were all amazing which goes a long way. Hotel had great facilities and was very family friendly. Areas for improvement? 1 - quality of beds could be better/more comfortable. 2 - adding usb ports and better TV entertainment eg Netflix login capability would have been a bonus

The hotel is a fabulous place and the staff cannot do enough for you. Would come back anytime I am in Dubai.

i stayed with my husband and 2 kids for 4 nights in this property and we really enjoyed alot, everything was really perfect and speciallly kids friendly. staff were sooo kind and helpfull and friendly specially one named ONUR was really nice and helpful, he were sooooo kind and he was so kind specially he arranged everything for us from the time we arrived untill we left and he managed late check out for us because of kids as well so it was so helpful, and i really appreciate that. we definitley come back again.

First let me just say that the guest services at RIXOS The Palm Dubai Hotel and Suites started long before I arrived. I called the hotel a week prior to my departure and was transferred to Mr. Usman. Mr. Usman assured me that my stay at Rixos The Palm would be exceptional and it was!!! The location and the picturesque views from my well-appointed spacious Sr. Suite are simply beautiful. I am a World Traveler, Bonified Foodie and a Wine Connoisseur. I found all of the dining options at Rixos The Palm Dubai to be pleasingly delicious to my taste palate. I especially enjoyed the Lamb Kabobs at The LOCO Steakhouse and The Chocolate desert at the Lolivo Ristorante! Every single person from guest services to housekeeping to Concierge to The Ajana Spa were very professional and attentive. Whether you are a single traveler, like myself or planning a vacation for the entire family, the Rixos The Palm Dubai Hotel and Suites is how you want to experience Dubai! I highly recommend.. Jan

The hotel overall is nice, services and beach are nice. The only problem that the hotel is very Russian oriented and it makes the level of guest really low.

Overall the staff was more than accommodating and made sure we were taking care of. They are very attentive and extremely friendly. My only disappointment was we had a few items in the car that we forgot about and some papers with important information that all of the sudden went missing when we received our car from the Valet on the last day of our stay. Aside from that detail I would have gave them a full blown 5 star rating.

Fantastic hotel and the staff go above and beyond. We stayed in a wellness room which is beside the spa and has its own private plunge pool and swim up access to the adults only pool. The room was massive qnd fiercely air conditioned, and lots of fresh water and mini bar restocked daily. Very comfy bed. Good wifi throughout. Food in the buffet restaurant was spectacular and the service great. Particular shout out to Sumit who went above and beyond to create a fantastic dining experience for us. The all inclusive drinks were plentiful and high end brands of alcohol. Over all a fantastic place.

Fantastic place to stay and well worth the All Inclusive package. Takes out any concerns of how much a pint or glass wine will be.

Fantastic place to stay and well worth the All Inclusive package. Takes out any concerns of how much a pint or glass wine will be.

It was amazing food and room.

Clean, easily accesible beach, Great views, Very freindly and attentive staff, Very good quality food and drinks, Fantastic Spa, Peaceful and relaxing.

Rixos as we know it! We had again a wonderful experience at Rixos, this time at the Palm Dubai. I'll like to start with what makes an experience great - staff. Very kindly, helpful, experiences, customer caring staff. All staff from check-in, room service, cleaning team, in-hotel restaurant service staff, pool, Rixy club, etc. demonstrated a very high customer service level. They went over and beyond to help make our stay enjoyable. We highly recommend this hotel for anyone visiting Dubai and wants an all-inclusive, high-standard resort experience. We started with an upgrade of our room, from garden view to sea view at fifth floor. Entering a room with all sanitized, welcome basket etc. A note is that all various things in the welcome basket tasted very good. All facilities were with high standard, all food and drinks in the all-inclusive package was with a very good quality. Breakfast, lunch and dinner with a good variety during the week we stayed. We also tried the A la carte restaurants included in our all-inclusive package with both the Steakhouse and the Italian restaurants being outstanding. Pools had a good size, including adult only pool, and Rixy club for kids had plenty of options for kids. One little recommendation would be to change waterslides in the kid’s pool. It is ok, but very simple. Thanks to everyone at Rixos the Palm Dubai to make our stay being outstanding.

Property was amazing with the great service. We were lucky that we chose this property. They are taking all health and safety measures. Beach is wonderful and food is really great. Thank you, we enjoyed each second of our holiday.

Everything was great in out stay. Starting from reception to the room ending with hotel facilities. Loved it and would recommend it

Everything was great in out stay. Starting from reception to the room ending with hotel facilities.Loved it and would recommend it