Great people and caring hospitality

Great place to stay staff were so friendly could do enough for us. Bar staff at pool area were exc lent great guys 5 stars to all of them. Rooms are out dated and need modifying that’s the only point I have to make as everything else was brilliant.

It was an amazing experience

Quick check in Rooms v dated, badly maintained. Shared areas with ongoing maintenance a put off. Excellent staff. Lovely pool area and pool. Music a little too loud. Restaurant serves good food but decor is tired.

My room was at the end of the corridor facing a wall (and not with the better poolside view) and was next to their rubbish dumping area. The room size was good as was the bathroom and shower. However, on the day of my departure, my shower drain was completely blocked and the water overflowed all over the bathroom floor and part of the bedroom. I asked Reception for another room to shower in as I was in a rush to catch my flight and they promised to do so but after 10 mins they sent a handyman to unblock the drain instead of allocating me another room as promised by Reception. As unblocking the drain and cleaning the mess would have taken too long, I insisted on being given another room but this was not made available to me. As I was short of time, I had no choice but to use the bathroom of the room opposite my room (where the bathroom had just been cleaned BUT the room was dirty & unmade as the occupants had checked out earlier. This was not a pleasant experience at all getting ready in an unmade room. Reception should have been honest with me if they did not have other rooms instead of promising me one. This episode left a bad impression.

Amazing location.pool are was awesome. staff very friendly and service Amazing. Been all around the world,this hotel is in top five. breakfast every day alot of choices.

Fantastic hotel Great Staff facilities and location

Enjoyed our stay at the Hard Rock Goa.