Pool area was not attractive at all- 1 lady had 7 chairs taken (with towels) but not even there - left over drinks everywhere- with food containers also Check in not welcoming - Check out - not a “how was your stay”

My hotel of choice when in Sydney. Jewel Suite is beautiful. Fantastic bath!

It was a lovely night stay

Fantastic upgrade to a suite with seperate lounge. 5 star indulgence. Cafes and convenience store downstairs. Star Casino next door. Valet parking was $50 but worth it. Staff great, will stay again one day.

It was fantastic, on arrival with 2 teenage grandchildren I was told I was updated. It was awesome, overlooking the harbor. The staff were very welcoming. We were going to the Lyric Theatre.

Room is clean, though is a bit small with just a couch. Difficult to work on a couch so we requested a chair. The staff was helpful and provide us one. We had a $50 voucher to use, however all of our 3 nights stay the in room dining menu is the same. it could be better if there are more choices. The buffet breakfast is in a different building in the Star. Plenty of choices and is spacious, but the hygiene could be improved. As seen there are insects in the area. Greatly reduced the appetite. The gym room in the Darling hotel is small, and do not have any soft bench to sit on for workout. There could be more signage on how to drive to the pickup or drop off area in the Darling hotel. As requested Uber ride several times, but the drivers mostly have trouble finding the entrance and parked far away opposite the hotel. Overall, the staff are very helpful and nice and assisted us throughout. Would love to come back next time travelling.

Beautiful hotel in great location to get around Sydney. The true treasure of this hotel is its staff. We travel extensively and the service by every single staff member at this hotel is exemplary. An absolute credit to the hotel. The warmth and genuine hospitality is the best we have encountered. The rooms are beautiful and luxurious and serviced twice daily.

Nice hotel with quality fittings in the room. Would stay again!