On arrival we were locked outside, noone at reception, noone responding to calls, emails etc. Only got in the front door because of another guest. Sheets clean but mould stained, dirty sock under bed with the dirt. Room felt secure and safe, the location was great. Its a shame because this coulf be a great little place to stay with more staff and cleaning.

Quiet, clean Hostel, in very good location for all bus and tram routes.

The room was smaller and not the same as on the photos. It was really dark. I think it should have been cheaper. It was clean and quiet so that was appreciated.

Excellent service,nice staff, budget friendly hotel & super breakfast with less money..it's unbelievable! I am happy with all the amenities i got from my hotel..Thanks Hotels.com..

Great price & facilities, in a lovely little area, easy to walk or get the tram into town. Bathrooms clean & restocked always. Would 100% recommend.

Very friendly and helpful staff. The place was incredibly clean and in an amazing location, with many different types of restaurants and bars right around the corner walking.

Check in guy was very friendly and helpful. Unfortunately there was no hot water in the property when I arrived but when I asked reception they didn't know what's going on. I had to reach out to hotels.com for a complaint and relocation request, in which hotels.com didn't help at all. After reaching out to reception again, someone else (possibly more senior) explained to me that there were some works in the pipes and that they have expected to have hot water by that time, and she went to check what's going on. So despite my original frustration, the staff was perfect overall and after her checking up on the situation, hot water returned to the property (not sure if she did something or it was just coincidence, but at least she made an effort). The hostel is very clean, renovated and there are many bathrooms and adequate number of showers, it didn't feel inconvenient at any point. The beds were comfortable - could do with a thicker pillow and bigger duvet but overall good and felt safe. Location was also very central and easy to go anywhere on foot. You are asked to make your own bed as you check in, but that's a minor inconvenience as the price is far cheaper than most accommodations nearby.

A nice and central location. I had a small room with single bed. Shared wc and shower. A good value for your money kind Of place if you just need a bed to sleep In. And not all the extra luxeries