Good option clise to city and amenities

The property did provide limited car parking which was useful. Maybe next time though I should read the entry better as this isnt a Bed and Breakfast (B&B as stated clearly in the title). They no longer provide breakfasts which was slightly inconvenient especially as there was no kettle in the room.

Basic, as I expected. But very friendly & helpful reception staff. Will buy again.

Very basic 2 star but had everything you’d expect except breakfast. Beds were comfortable, everything was clean, including the bathrooms which is rare in a shared bathroom place. Recommended for the price you pay. Staff were lovely.

Warm welcome.

a last minute change in plans, basic but value, quiet and close to city centre, I will use again if available, the lady in charge helpful

Great place for budget travellers who need a clean, warm, private, comfortable and secure overnight. I'll be back for sure.

Got exactly what I paid for ,clean and staff were polite. Would stay there again

Great value for money and was really comfortable. Can't really fault it given the price, will stay again

Great 😸

Good and enjoyable stay . Thank you.

I know it was cheap but not even a plug socket next to the bed no hot drink facilities and very cold, not a nice smell throughout the building

Basic room with shared bathroom & shower facilities...however, good location

I mean you get what you pay for. I stayed for a week with no complaints. Shared bathroom isn’t the best and the shower could use updating but the room was perfect! Big room with a massive bed what else do you need? Breakfast every morning and a bar area with selective drinks with reasonable prices.

Booked for 7 days. Advertised as pay at the property and brekfast included, but they proceded to take the money out of my account the second I booked. When we checked in the receptionists was very unwelcoming and informed us breakfast wasnt included in the room i booked. I was asked every day what my room number was even though I am the one who checked in,after the 3rd day i felt i was being harrassed every time i left and came back. Spraypaint on the room walls, lingering odor and the heating is on a timer for nights only so your basically left to freeze during the day. I guess you get what you pay for. Wouldn't recommend it.

Booked for 7 days. Advertised as pay at the property and brekfast included, but they proceded to take the money out of my account the second I booked. When we checked in the receptionists was very unwelcoming and informed us breakfast wasnt included in the room i booked. I was asked every day what my room number was even though I am the one who checked in,after the 3rd day i felt i was being harrassed every time i left and came back. Spraypaint on the room walls, lingering odor and the heating is on a timer for nights only so your basically left to freeze during the day. I guess you get what you pay for. Wouldnt recommend it.

Adequate for a night’s sleep.

Everything is clean and tidy. The location is good, everything so good.

There was supposed to be a desk which I needed for work and there wasn’t. No other furniture in the Rio. Noisy throughout the night.

There was supposed to be a desk which I needed for work and there wasn’t. No other furniture in the Rio. Noisy throughout the night.

Close to train station. Great price point for what you get. Helpful and pleasant people at reception. Comfortable.

Room was very high standard, newly renovated , spacious and very clean.

No tea or coffee facility in room. Stay at 2nd floor, elderly to walk down just to make a drink is not good. Double bed mattress is old and sprung. Only one pillow provided. Ceiling light 3 light bulbs but one left that work. No bed side light. No housekeeping, stayed 2 nights but room don’t get cleaned. Free parking, staff friendly and helpful. Location is great Stayed in room 16 2nd floor.

No tea or coffee facility in room. Stay at 2nd floor, elderly to walk down just to make a drink is not good. Double bed mattress is old and sprung. Only one pillow provided. Ceiling light3 light bulbs but one left that work. No bed side light.No housekeeping, stayed 2 nights but room don’t get cleaned.Free parking, staff friendly and helpful.Location is greatStayed in room 16 2nd floor.

This alleged B&B was not en-suite as advertised. One had to walk down a corrider to go to tolilet and shower. Bed was had as a brick. One wardrope in room dated 1950's. Only i had already paid. We would have left. No breakfast was available from guest. Mo parking as advertised.

This alleged B&B was not en-suite as advertised.One had to walk down a corrider to go to tolilet and shower. Bed was had as a brick. One wardrope in room dated 1950s. Only i had already paid. We would have left. No breakfast was available from guest. Mo parking as advertised.

Breakfast was £5 extra per night which would be fine and they only told me when I booked in that there would be no breakfasts on Saturday morning. I paid for a breakfast for Sunday morning and was told late Saturday night that there would be no Sunday breakfast either. The only food they had was 1 small pack of frozen bacon. I did get my £5 back though. No tea making facilities in room but I was told tea and coffee are available downstairs and I can help myself to as many as I like, however, the 1st time I got anywhere near the room with the tea, kettle etc they reprimanded "Wooh, where do you think you're going, that's staff only." I had to ask them if they could make me a drink, yes they did make me one upon request but that is not the point. Add to that a communal toilet with a non-functioning electric light and no natural light either. I had to use it with the door open, needless to say I used it for standing purposes only. There was a licensed bar facility but that room was locked for the entirety of Saturday. My recommendation is that you remove 'The Grafton House Hotel Bed & Breakfast' from your website options.

Breakfast was £5 extra per night which would be fine and they only told me when I booked in that there would be no breakfasts on Saturday morning. I paid for a breakfast for Sunday morning and was told late Saturday night that there would be no Sunday breakfast either. The only food they had was 1 small pack of frozen bacon. I did get my £5 back though.No tea making facilities in room but I was told tea and coffee are available downstairs and I can help myself to as many as I like, however, the 1st time I got anywhere near the room with the tea, kettle etc they reprimanded Wooh, where do you think youre going, thats staff only. I had to ask them if they could make me a drink, yes they did make me one upon request but that is not the point.Add to that a communal toilet with a non-functioning electric light and no natural light either. I had to use it with the door open, needless to say I used it for standing purposes only.There was a licensed bar facility but that room was locked for the entirety of Saturday.My recommendation is that you remove The Grafton House Hotel Bed & Breakfast from your website options.

Adequate for single night stay. Straightforward check in - helpful with taxi numbers. Clean cotton sheets. No frills, no bedside light, no tea/coffee facilities in room, single glazing so nightlife clearly audible (though not for an extended period). Did not pay the additional fee for breakfast so can't comment on that.

Adequate for single night stay. Straightforward check in - helpful with taxi numbers. Clean cotton sheets. No frills, no bedside light, no tea/coffee facilities in room, single glazing so nightlife clearly audible (though not for an extended period). Did not pay the additional fee for breakfast so cant comment on that.

A very comfortable and clean hotel but unfortunately lacked tea and coffee making facilities in the room.

A very comfortable and clean hotel but unfortunately lacked tea and coffee making facilities in the room.