Our stay was one night so I didn't get to use or even see the swimming pool. With that said, The room and all we saw was clean and nice. The bed was comfortable, and we even got a noon checkout time. There was a slight problem where the bathroom sink was a little slow. We came across a manager in the hallway on our way to check out and told her. She immediately picked up her walkie talkie and put a hold on our room to have it looked at. Breakfast, while not homemade, was good. Eggs, sausage, waffles, muffins, cereals, oatmeal, milk, juices, and coffee.

The stay was ok. It was a long overnight trip, so I took our fur baby, an emotional support dog. The paperwork is legit. As we checked out, we noticed we had a pet fee of $75. Now, it’s not about the money. My review that the night attendant said my husband and I snuck him in was a lie. We always use the side doors; just never one that liked to go through the front lobby but to check in, and clearly, she saw the dog. She couldn’t have told that lie, so if you stay here, ensure you get all the correct information. Also, she tried to bash the third party we used, Expedia. I think, as in customer service, you should not try to provide false information and compare prices unless that's your expertise

The location was great the property was nice. My complaint is they really need to invest in new bed linens and comforters. They are stained and dirty looking I had to ask for more bedding. Thanks for considering my suggestion.

Please update facility more. The suites are not erogimacally convent. I.e. the tv should be on the wall opposite where it is- based on all bed positions- I got a crook in my neck trying to watch tv. Breakfast items were mislabeled each day, could have been better. The staff was really nice. Pool was green.

Property was nice and had great breakfast

Hotel was very clean and front desk staff was friendly .

When I first walked in the first attendant didn’t acknowledge me (she was helping another customer but a quick I’ll be just with you would have sufficed) but the second attendant did and she made the check in wonderful.

newly renovated. Rooms are very large and well furnished. Best hotel in the area

Safe and nice property to stay at

The sheets were dirty upon arrival. However, the young lady at the front desk came within 10 minutes and changed them out for me. She saved the night! Kudos to her.

Very nice

The beds are very comfortable

Hotel staff was always pleasant. Our king size bed was super comfortable. Room was clean and had all we needed…except body soap dispenser in shower was empty. The shower was amazing! The hotel decor needs a serious update. Normally I wouldn’t comment on decor because I know everyone’s taste is different, but this decor truly hurt my eyeballs. My main complaint is the breakfast. Not good at all. The food seemed old and was nearly cold. Eggs were not kept replenished…so I can’t comment on those. Grits pot was empty on day one…and the oatmeal on day two was not cooked all the way. They even ran out of forks on our first morning, and when I asked for some, I was told they had NONE. Hubby ate his waffles with a spoon. I mean, it’s a “free” breakfast, but they really could do better.

Location was superb, toilet was almost falling off, breakfast not very variable

We stayed for one night, to split up a long drive, and was very pleased. Breakfast was good, staff was friendly, rooms were clean.

I refuse to stay at hotels where druggies stay so I tend to spend a little more and almost always happier and less annoyed. Hampton Inn was wonderful. From the check in via the lady that had braces (we had a funny conversation about them) to the lady monitoring the food this morning. Staff was great!! The room was very nice and I loved the pillows but the bed was a little slouchy. It was nice having the couch as well as the office chair and an additional fancy chair. Room and bathroom was very spacious, only complaint is that we had a view of the concrete slab on the second floor. No big deal but wow. The hotel seemed like it was full and I did make the reservation last minute. Breakfast was just what was needed to get our day going. We had our dog with us and there was a decoration on the table near the elevator that looked similar to a ball, in a dog’s eyes. I had to pull her back from it. Lol. All in all great stay and would definitely book again.

The check in was easy , the room was very clean but the thing I loved the most was the breakfast it was awesome

Great and professional staff and service. Very polite and extremely helpful. Especially the front desk night African American woman and the morning shift young women.

All good until I find a charge on my credit card for unknown reasons. Turns out they mistakenly charged my card. Sounds like anyone can walk up and charge items just by saying a room number. What?? They credited a portion and then I had to call back 3 times to finally speak to someone who could help me get the rest of the credit which takes 5 days to show up on the credit card. Just the hassle left me sour.

Very clean. I was only Leary about the linen. I hope it is being changed after each guest, because it is dangerous during this pandemic not to. I was told at another location before the pandemic that it was not changed after each guest, so I started bringing my own, and told my friends to do the same.

The facility was clean and the staff was helpful and friendly. Breakfast was substandard and in the evening the coffee was cold. Our problem was the shower heads. One was not fully functioning and the handheld was broken.

The facility was clean and the staff was helpful and friendly. Breakfast was substandard and in the evening the coffee was cold.Our problem was the shower heads. One was not fully functioning and the handheld was broken.

I loved everything! The room was absolutely gorgeous 😍

I loved everything! The room was absolutely gorgeous

Good place to stay. Friendly staff. Good continental breakfast. Nice updated rooms.

The property is clean and the staff was extremely courteous. We enjoyed the stay.

The water pressure was almost non existent. It was almost impossible to wash my hair with the trickle of water that was coming from the shower. The bathtub had some grungy looking spots in it that were missed by cleaning service (I got a washcloth and cleaned them myself to make sure it wasn’t staining). There was dust and hair in the corners by the closet. Front desk staff and kitchen staff at breakfast were friendly and accommodating, but I probably wouldn’t stay here again if I were ever back in Albany.

Overall, quite good. The tv (minor complaint) has no on-screen guide or info, plus takes 4-5seconds to load newly entered channel.

The water pressure was almost non existent. It was almost impossible to wash my hair with the trickle of water that was coming from the shower. The bathtub had some grungy looking spots in it that were missed by cleaning service (I got a washcloth and cleaned them myself to make sure it wasn’t staining). There was dust and hair in the corners by the closet. Front desk staff and kitchen staff at breakfast were friendly and accommodating, but I probably wouldn’t stay here again if I were ever back in Albany.

Excellent facilities. Excellent Staff. Quiet, clean and close to many restaurants.

Quiet, clean and excellent staff. Very comfortable room. Good breakfast.

Nice breakfast buffet. Great location. Very nice staff at front desk and in breakfast buffet area!!