Lotte Hotel Hanoi
Hotel em Hanoi
Hotel de 5 estrelas
Razões para reservar
Os hóspedes adoram aquiOs hóspedes dão a esta propriedade uma ótima classificação
Experiência de alto nívelUma das propriedades mais caras da zona
Inclui comodidades essenciaisPiscina, Cozinha ou kitchenette, Ar-condicionado e mais
Sobre este hotel
Lotte Hotel Hanoi
Hotel de luxo em Hanói com boas opções de transporte para o shopping center e 4 restaurantes
Este hotel para não fumantes oferece 4 restaurantes, spa de serviço completo e piscina interna. Wi-Fi grátis nas áreas comuns e estacionamento grátis sem manobrista também são oferecidos. Além disso, há piscina externa, 2 bares/lounges e centro de bem-estar no local.
Lotte Hotel Hanoi dispõe de 318 acomodações com ar-condicionado, frigobares e cofres. Um menu de travesseiros está a sua disposição. As TVs LED de 48 polegadas possuem canais a cabo. Os banheiros possuem banheiras e chuveiros separados, chinelos, produtos de toalete de grife e bidês.
O local oferece piscina interna, piscina externa e uma banheira de hidromassagem. Outras instalações recreativas incluem um centro de bem-estar e uma sauna seca.
Este hotel para não fumantes oferece 4 restaurantes, spa de serviço completo e piscina interna. Wi-Fi grátis nas áreas comuns e estacionamento grátis sem manobrista também são oferecidos. Além disso, há piscina externa, 2 bares/lounges e centro de bem-estar no local.
Lotte Hotel Hanoi dispõe de 318 acomodações com ar-condicionado, frigobares e cofres. Um menu de travesseiros está a sua disposição. As TVs LED de 48 polegadas possuem canais a cabo. Os banheiros possuem banheiras e chuveiros separados, chinelos, produtos de toalete de grife e bidês.
Este hotel em Hanói dispõe de acesso grátis à internet com fio e Wi-Fi. Escrivaninhas e telefones estão disponíveis. Os quartos também apresentam garrafas de água grátis e secadores de cabelo. A preparação de cama para dormir é fornecida todas as noites e o serviço de limpeza é oferecido diariamente.
O local oferece piscina interna, piscina externa e uma banheira de hidromassagem. Outras instalações recreativas incluem um centro de bem-estar e uma sauna seca.
As atividades recreativas listadas abaixo estão disponíveis na propriedade ou perto dele, e poderá haver cobrança de taxa.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Banheira de hidromassagem ou spa
TV
Ginásio ou centro de fitness
Mapa de Hanoi
Quartos disponíveis
Deluxe King Room
1 Cama King size • 42 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Junior Suite Twins
2 Solteiro • 61 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Club Deluxe Twin Room (Club Lounge Access)
2 Solteiro • 42 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Club Junior Twin Suite (Club Lounge Access)
2 Solteiro • 61 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Deluxe Room, 2 Twin Beds
2 Solteiro • 42 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
€€€€
Comentários
5.0
Hotel is very good, comfortable, clean and quiet
5.0
Great hotel : shopping center, restaurants and everything you need nearby. Valuable hotel with professional staff. Friendly and warm staff at 59 club floor. Linh Nguyen and the staff well trained will assist you for unforgettable stay.
10.0
I think Lotte Hotel is the best hotel in Hanoi.
5.0
A short stay at a very nice hotel. Everything was clean, the view from the room was great, the pool and gym was nice and the staff was helpful and polite. Did not try the breakfast option, but dinner was one of the better we had in Hanoi, but more expensive than other places in Hanoi
8.0
Good hotel ,especially nice view from high floor room
4.0
Really liked the hotell, but the pool area could have been better with more sun chairs and a pool bar. Otherwise I really liked it
6.0
No coffee machine in rooms ; over priced restaurants ; they should warn the guests not to wear overly casual clothing , sandals or slippers .
10.0
Great service, great room
10.0
Was convenient to get to my business meetings
10.0
Great hotel. Loved our stay here
10.0
Nice hotel and nice location. Big shopping center on ground level.
10.0
Nice hotel and nice location. Plus shopping center at ground level.
10.0
I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to very busy tourist areas or sites.
6.0
This hotel is pretty far from the Hanoi old quarter which is inconvenient because most shops, restaurants, and activities are in the old quarter. The property, staff and services are good.
10.0
Good services
10.0
Absolutely beautiful hotel, we were blown away. One minor issue, we had requested later checkout which we were told there was a fee for - that’s fine so we agreed. Then when my husband checked us out, the gentleman said we wouldn’t be charged for the late checkout - we were delighted! Upon arriving home, we actually were charged. Not a huge deal, but we were a bit put off by it.
10.0
This is one of the best hotels I’ve stayed since I been overseas,staff was very nice and helpful,great food,great living condition,cleaning staff great and check in and check out receptionist was great
10.0
I already reviewed this hotel - it is an excellent hotel, with good service, located in the central part of Hanoi but not that close to walk to Hoan Kiem Lake or Old and French Quarters. However if you have the Grab app and Vietnamese SIM card in your phone, getting anywhere is efficient and easy. The only unfavorable point is the overwhelming smell of food in hotel's hallways - it has at least four restaurants on floors 59 and 63 so the smell of food penetrates the hallways and is unpleasant and heavy.
3.0
Concierge, housekeeping and restaurant staff were great. Location and facilities were great as well.
WiFi was horrible - if you are there for work and need to use the internet - good luck.
10.0
Excellent hotel, friendly and helpful staff, great perks
10.0
The staff at the Lotte Hotel in Hanoi are very friendly and helpful. Restaurant in the Hotel are great and good value. Highly recommend staying there.
10.0
Excellent and new property. My room was a corner Junior Club Suite on the 56th floor with floor to ceiling wall windows on two sides, expansive views of West Lake, the Ho Chi Minh Mausoleum, Red River and other parts of Hanoi right in front of me. This room had Club privileges - breakfast, snacks and hors d'oeuvres were served for Club guests on the 59th floor, separately from other hotel guests. The staff was courteous, helpful. Joey, a Club Floor Manager, went out of his way to make my stay wonderful and memorable. Great job, Lotte Hotel Hanoi! If I return I'll stay with you again!
3.0
The restarnt to have breakfast, it is terrible. Nobody know how to service for the guest. They misunderstand .they need to manage guest and the guest must follow their order. Who is the manager in there the manager also don't know how to training their staffs for.thenguest service. Dishes prepared in restarnt are not suitable suze and purpose. It's same as 3 stars hotel in Vietnam.
Thw room conditions also not good. So many foods malfunction and brocken already then not yet repaired.
Just houskeeping try to keep good service but it's not enough to make guest feel satisfy.
The manager in this hotel must get audit fir whole manager what are they do for the guest satisfy or they stealing the money for the guest service satisfy to make their own belly feel full.
8.0
good
3.0
The restarnt to have breakfast, it is terrible. Nobody know how to service for the guest. They misunderstand .they need to manage guest and the guest must follow their order. Who is the manager in there the manager also don't know how to training their staffs for.thenguest service. Dishes prepared in restarnt are not suitable suze and purpose. It's same as 3 stars hotel in Vietnam.
Thw room conditions also not good. So many foods malfunction and brocken already then not yet repaired.
Just houskeeping try to keep good service but it's not enough to make guest feel satisfy.
The manager in this hotel must get audit fir whole manager what are they do for the guest satisfy or they stealing the money for the guest service satisfy to make their own belly feel full.
5.0
The room is clean and comfortable
10.0
X
10.0
Good all around
10.0
Hands down, This is one of the best hotels in Hanoi. The staff is amazing, professional and friendly. They definitely kept us informed, about the fact that it’s a the Lunar New Year ( Year of the Dragon) celebration. Might affect opening time of the restaurants and other activities. Now, the rooms are very clean and well kept. Oh and did I mention, I loved the heated toilet seat 😂. The food is excellent and u can definitely expect to get excellent service too… The great location. Everything u need and more is at this hotel.. I would definitely recommend this hotel and I would definitely stay here again in the future…
10.0
I enjoyed staying
10.0
Well organized and very accommodating.
10.0
Very convenient location and high quality of service
10.0
Excellent hotel, excellent friendly service
10.0
The location was perfect when you don't want hustle bustle of the Old Quarter. The Club Team leaded by Quynh Anh was excellent in settling in my new surroundings. The complementary welcome "Sunset Buffet" was fantastic as no other hotel that has it. Also, the complementary "Afternoon Tea" was welcoming and convenient. All in all, Lotte was a great hotel - I:ll be back when I am in Hanoi.
8.0
Especially the attention of the employees is wonderful.
10.0
A well managed hotel, very clean, comfortable and convenient in terms of restaurant and shopping facilities. Will definitely return for any future Hanoi trip.
10.0
Convient as there is a supermarket downstairs to buy souvenir before you leave the country
10.0
I had a relaxing time. The inside of the hotel is cute and I want to come back again. All the employees were kind too.
5.0
We had a lovely stay at Lotte Hotel Hanoi. The staff go out of their way to accommodate us. They even let us leave our luggages while we travelled to Hoi-An for a few days so we don’t have to drag 2 big luggages with us.
My husband loved the club lounge privileges 😊
5.0
Panoramic view of the city. Excellent service staff. Liked that the gym was spacious and well equipped. Lounge access with snacks and drinks made it much nicer.
F&B offerings at Lotte center next door sadly limited. Thank goodness for Pizza 4 plus .
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Hanoi?
O preço médio de um alojamento em Hanoi é de 37 € por noite. Este alojamento está 85 € acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Lotte Hotel Hanoi. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Lotte Hotel Hanoi. Aproveite a água!
Lotte Hotel Hanoi permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Lotte Hotel Hanoi?
Encontrámos 9 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e estacionamento.