Rooms are in very poor condition. Very dirty walls all dinged up. Dirty furniture. Uncomfortable beds.

Dirty, smelly. Outdated and stained furniture. Not a good family oriented hotel

It was clean and reasonable for the time we came

Is good

The view was good, but the room was dirty, I killed a cucaracha, and I had to mope the floor because it was dirty and sticky, not a good place to stay if you have kids.

The only problem that i had was when i went to go and lay on the bed, i sunk down in the middle. The mattress was really old or just had not been replaced. I did call and tell them the problem and they did bring a new mattress to replace the old one. Other wise the trip was a good one.

It should be noted that the check in office is directly across the street from the actual hotel rooms. Staff didn't appear so friendly...very straight faced. Our room leaked water from somewhere, the vents or more and made the carpet in the sitting area and where the eating table at very wet the entire time we were there. This made unsafe walking on to the tiled kitchen floor that was the main access through the unit. If you weren't careful coming off the carpet to the floor you will slip and a couple of us fell. They said it was from condensation from the air being on. I say still a hot mess and should had been fixed or moved us to a safer unit. I hadn't experience condensation like this before in a hotel/condo. They do not hold activities for their guest, and the pools were a little dirty.

Always my favorite place to stay

The room was great . I would give five stars if there wasn’t visible mold outside of the air vents in the living room of my suite. the carpet was untucked in some areas and could use a good cleaning in general.

Enjoyed our stay, even received an upgrade when we arrived.

Everything excellent

X

check-in staff was rude and disrespectful.

Checkin time was great, everything was was fine except that pool water was to cold and two hot tubs didn’t work. Not exceptable for $600 a night. Everything should be near perfect for that kind of money. I will shop around next time, I was basing my experience on previous stay 12 years ago.

The property was dated and dirty. There was mold on the ceiling of one of the bedrooms, the carpet was gross, and the kitchenchairs were dirty. My kid got stuck in the elevator for 45 minutes on the first nighr. When we brought our concerns to the front desk staff they were genuinely concerned. They were able to switch us to a better room and hopped on the phone with maintenance to get the elevator working asap. I would not stay there again.

Location!

The rooms need repainting and the furniture was dirty and had holes in chairs. The last day in the room there was a smell of sewage.

Excellent choice for the money, friendly staff Great location ocean front. Very clean family friendly. Only complaint was hot tubs broke a few times that week.

It was a cool spot

I like it so much The view so beautiful

Needs upgraded and a deep cleaning, otherwise it was fine

was OK

The view was awesome. Right on the beach. Loved you could rent umbrellas right in front of the resort. Liked the keypad entrance to the hotel lobby and elevators. Furniture needs updated but the beds were clean and comfortable. Bring linens and blankets if you intend to use the Murphy bed. None provided. Overall good experience.

I love my ocean view it was so beautiful. The condo was amazing the dryer broke and bathroom towels was dirty it still get a nice rating I’ll go back.

This was not the first time we stayed at this location and chose to stay here again based on our initial stay. Our first experience 3 years ago was excellent, not so much this time around. Upon checking in we were notified that we would have to wash our own towels as opposed to requesting new ones once used (meaning we needed our own detergent). When entering the room there was a noticeable odor which was probably due to the carpet at the entrance of the patio. That same carpet needed to be cleaned and shampooed and to be honest, probably replaced. Needless to say, we did not walk barefoot in our room. The kitchen floor was a bit sticky, the stove needed a touch of care as well. The bathroom room was “ok” but that could have used a bit more care as well. The mattresses in the bedroom need to be changed as there were noticeable creaks and dips, not to mention the 2 remote controls without batteries. We didn’t even attempt to pull out the Murphy bed based on the rest of the unit lol. Overall, the room was not comfortable as we basically just used it to store our items and sleep. There was no real employee presence besides the check-in location across the street. If you had an issue, you had to walk back across the street because the phones didn’t work either lol. I will definitely think twice before staying at this location in the future.

Initial room was DIRTY, and had VERY BAD ODOR as soon as you walked in. We started cleaning the room ourselves. Washed towels, bed linen, cleaning bathrooms and definitely in need of upgrades!!! They did give us an upgrade to at least try and make it right. Even there we just weren't, so we cleaned bed linens and towels. We took mattress pad cover off, it was filthy. We have stayed here several times and had a great experience but this time was not the experience we have had in the past. We paid what I felt was EXCESSIVE cleaning/service fees that we didn't see and we have pictures. Not sure if it was bought by someone else but again it is not the standard my family and I are accustomed to!!!

The hotel was great

Everything was nice and clean. My family loved it.

For what you pay for this place it was in sad shape. The box springs and mattress need to be replaced, the floors were filthy and the bathroom was gross. The cabinets were pealing, the grout and corners in the bathroom has not been cleaned in years. Had the same issues in another room we stayed in in April. It is disappointing I have been booking this place fir several years but I think this was my last stay

Some things don't work in the room they assigned, stove and sheets were dirty

Mold all over the ceiling dirty stoves did not work for $400 a day. It definitely was not worth it. We laughed the next day.

Like the property a lot.