It was located on a good spot with shuttle buses going all the time, very convinient. The breakfast was amazing. The bathroom needed a little bit cleaning but otherwise everything was good

It was pathetic. Why are you asking about my room. Hotel.com did not honour my booking. How sad- I get to the hotel with No booking - please don’t use Hotel.com again

A

Excellent place service staff I always love to come back again and again

Really enjoyed my time at the hotel. The shuttle bus to the Kaabah was convenient. The restaurant had nice good and the hotel was close to the haram.

Stay in Madina was excellent and up to the required standards. Stay in Makkah was disappointing. Hotel room was not good.

It is was really good experienc staying with Marriott

The receptionist was not professional enough to handle our check in process. First she checked in us in a wrong room where my reservation was for triple beds and she put us in double bed room and when i called her she said they can provide a third roller bed and it will block the walkway. So I had to go back to the lobby to change the room. Also, I asked upon check in to change our dinner timing to have it in breakfast time instead and she didn’t do that where she put us in awkward position with the restaurant. Last bed cover we’re having blood stain and found the last day of our stay and housekeeping in hallways needs to be improved. Thanks.

It was absolutely the worst hotel I have ever stayed in period. Not clean, only one guy serving customers at check in. Bathroom are so disgusting. Rooms smells like cigarette disposable area. Carpet are old and nasty.

Omar was very nice cleaning the rooms. The hotel was close to the Haram. Transportation was also good. Highly recommend

Karim the night staff and also the day staffs were kind and very presentable.

Brilliant place to stay and relax

We arrived around 12.30 pm by EK, the Front Desk staff Ms ( Abeer or Ambar - dont fully recall) was helpful . She also upgraded our Tripple Room to a Suit . Confortable stay for Umrah . Thanks

- Great Breakfast, variety of foods - Shuttle Bus to the Haram, otherwise a 7min walk. The bus is convenient and quick however once dropped off, you need to get an elevator down the ground floor which can be quite busy - All staff were attentive

Nice property adjacent to Haram. Good food n prompt service with in-house mosque

Whenever i will come to perform umrah i would defintely stay in Jabal Omar Marriott Makkah

Good

Very friendly

The hotel was lovely and the staff did their best but we had multiple experiences with room service where our bathroom especially was not properly cleaned, left with water all around, and old towels were removed but not replaced.

Good in general

Nice hotel, close to the haram. Food options and quality very poor. Staff are friendly.

There is free transportation 24/7 that drop you near ALHARAM right behind (Altawheed Hotel ). 12 min walking to king Fahad Gate (( Makkah )) Nice lobby Nice breakfast buffet Definitely it will be my top 5m3 hotel to stay again in Makkah.

On of the best hotels near the haram

Easy check in. There was a shuttle around

Overall stay was good the best part is their frequent shuttle service to haram which makes life easy.

People are nice but the conditions of the rooms and toilets was not of a level of 5 star hotel.

The front desk and the transportation was very amazing

A bit disappointed with the facility, for the amount we paid for a presidential suite, I would expect to have clean furniture, bathroom is small and the same size as any other room in the hotel. Check it and check out is not ideal I would think twice and about this place

Only 7 minutes way from Masjid al-Haram . Very convenient.

The staff could care leas wether you are there or not. Very indifferent and unwelcoming. Not a single member of the team checked on how our stay was for the entire duration.

very accommodating and friendly staff

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