In property restaurant there was private function due to this property guest wasn’t allowed to dine on 9/08/24 I also was denied entry in restaurant then I had to order online to get dinner not worth it to stay

The property location is nice. Close to queenstown and tucked up on a hill. Very quaint and a restaurant on site if needed. However upon arrival we were aggressively asked to upgrade and tour more expensive rooms. Staff even came after we checked in to our room to ask again for us to move and spend extra ($100 a night). So our room didn’t have a view and we wonder if this is a tactic to make more money. There were things that didn’t work in the room and when mentioned were not addressed. What was really disappointing is we forgot 2 items in the room and realized after being on the road for an hour. I emailed them to let them know exactly what was forgotten and where and their response was that nothing was left. I followed up and never heard back. One item was my electrical adapter and it was still in the box but was apparently nowhere to be found. In any event, nice enough place but wouldn’t go back.

Overall its very good value for money and was a great experience. Some areas to improve, Parking can fill up in the evening if you arrive too late. The heating could be better, but it depends which room you get. The bed was a bit hard and a lower quality then average. Lastly if you use a sauna regularly its a bit cooler then avg. For us it maxed at 60 degrees celcius.

Great location, atmosphere, nice room setup (2 rooms and kitchen in between), very nice personnel

Great place, bad parking though.

Restaurant is outstanding

Staff and vibe are the best in town. The food and drinks are fantastic

Great service, atmosphere and safety. Could not recommend this place enough

Very ecological with beautiful views of the lake and mountain tops. Dinner at the restaurant was exceptional as well!

Beautifully styled rooms & great views. A TV/monitor would have been good in the room.

The rooms were constructed and decorated using recycled materials. Impressive and stylish! Loved the small kitchenette with wine glasses. The restaurant was excellent! Highly recommend this place.

The dining experience was really good. Interesting menu options, well presented and delicious. Rooms were clean and comfortable. Grounds were well maintained

The staff and dining were excellent however the room and room facilities were not great. The shower had poor controls - either lukewarm or scalding; lighting was very dim and given the industrial style decor, it made the room very dark and unwelcoming. It was necessary to keep the lights on whenever in the room and given there were no blinds or net curtains on the floor length windows there was a lack of privacy as all those walking past to get to their own rooms could see right into the room. There was also no television in the room.

Very loud thumping music at night. Basic for the price.

First time I’ve ever slept in queen size bunkbeds. Beds were very comfortable and I enjoyed the stay while there.

The experience was just OK at the hotel. The rooms were ‘renovated’ in a very minimalist style that doesn’t always make sense (no countertop in bathroom to put anything, no dining table, not enough power outlets.. little things, but annoying). The parking was constantly full, sauna all booked the same day… no gym… great Chinese massage, the restaurant delicious but almost impossible to get a table mid week without reservation…

There is no TV, so no news or weather; you would think that a TV is a given, but I guess they don't say there IS one. The parking is very inadequate. People were circling around the buildings on the narrow road trying to find a space close to their building. We parked 3 buildings away, and many had to park in overflow by the street quite a ways away. The bed, chairs, and dresser table is very short (less than 38 cm or 15 inches), and cannot read the text on the radio unless you are on you hands and knees. Very hard for taller people.

Can't say enough good things about Sherwood. It's my third stay there and the concept, comfort and aesthetics, luxe touches for a mid range price and amazing facilities (especially the sauna) are second to none in Queenstown. You really feel pampered and cosy and everything smells wonderful, I wish I could buy their furniture and blankets. The staff are wonderful, I love the firepits and the massage onsite with Suellen was fantastic. Breakfast/coffee onsite were great.

The carpet is a bit old.

We enjoyed being a bit out of the main city for our stay in Queenstown. The bus stops right in front of the hotel were really convenient - much cheaper and less stressful than finding parking in Queenstown. There's also a nice trail that follows the lake, which we walked on in the evenings. We would stay here again.

Went to dinner and was "served" by a very rude waitress. We left and went to a pub! Our hotel room was very nice and quiet with good facilities.

Unfortunately a case of bad neighbours, however using the Sherwood FB message service, having been seen, resulted in no response to load music from neighbouring that continued through to midnight

I feel that they have gone overboard with being organic. The oganic teabags are not my taste. No T V in room to have to go to reception for a tablet is ridiculous. No carpet on floor was cold

Loved it - Quirky, eco, interesting, fun, location, facilites, history, narrative, had it all , very very enjpoyable and intersting.,. would stay again in a heartbeat. No TV. ! Seems mean to mention, but parking was limited and did take a few "loops" to find a spot.. Otherwise all different but very interesting..... not for pampered 6 star facility seekers,

It was absolutely waste of money! Too expensive & very old and terrible facility & service. No hot water(really terrible!), no heater working, no microwave, no calmness(very squeaky floor & noisy heavy door), no response, no kindness, no privacy, only one toilet without lock for 6 people.

Nice place, quiet and good restaurant

Dinner and breakfast in the restaurant was the best food we ate in our week away - absolutely beautiful

Very nice accommodation. Seems design for quiet relaxation

Very clean and quirky. Drinks were expensive. Food expensive but very good.

Charming place to stay. Staff were really helpful and great banter. Sauna was sooooo good! Accomodation was warm and comfy. The covers on the beds also used as couches was a genius idea and the kids loved their beds. Would prefer a little expansion on the breakfast menu, but other than that, would highly recommend staying here.

A bit rustic a bit quirky - all in a great way. Clean and nice. Would surely stay there again.

Artsy vibe. Bar and restaurant on site.