Excellent staff in every aspect. Beautiful and clean room. Gorgeous pool, facilities and amazing food. It was all superb…

Always love staying here regular visitor to Dubai and this is one of my favs, great place excellant service attention to detail amazing would always recommend.

Amazing stay at this beautiful facility. We booked a Resort Suite and it was all worth it. As part of the room benefits we took advantage of the transport service, which was very comfortable. Other benefits included a dedicate butler team, and I would like to thank the manager Daniele and Lee amongst all for made our stay very special. The club/family lounge was also very good, and conveniently located opposite the kids club so my wife and I managed to spend some quality time while our son had a wonderful time at the kids club too. Plenty of choice for the restaurants, great pool and easy access to Wild Wadi waterpark and Souk Madinat.

Absolutely incredible! Staff were amazing and accommodation beautiful

Great hotel with loads of restaurants to use, great facilities.

Wonderful bedrooms, stayed in a resort deluxe- was pleasantly surprised by the size of the room. Visited during half term so it was pretty busy but overall they handle it well. The adults pool was very peaceful and relaxing, with very attentive service. The evening turndown service in the bedrooms could be better. Overall a very good stay and I would definitely come back, travelled without children but is perfect for both.

Beautiful hotel with amazing ambiance and great customer service for sure recommend

Quite and eco friendly hotel Good options for dining Difficult to arrange a tennis court

just amazing

Exceptionally overpriced and overcrowded - just an upmarket charter resort. We visited as a couple in February 2024, on our babymoon looking forward to a relaxing stay experiencing the finest 5-star hospitality from the Jumeirah group. Sadly, we experienced the complete opposite. We paid $950 / night, room-only - excluding breakfast. Having stayed at multiple high-end 5-star resorts globally, we are comfortable paying high rates for a luxury and premium experience. Sadly this hotel is neither, the price point is outrageous. If you are a couple - this is not a couples resort - it is an overcrowded family resort where they pack you in - do not consider if you are looking for a relaxing holiday. Before arriving, we stayed nearby at The One & Only The Palm. For that we paid less - $870 / night including breakfast. The difference between that experience and this one was night and day. The Kerzner group (One & Onlys owners) put Jumeirah to shame on every single metric. We went from having an experience we wanted to tell all our friends about to one that we wanted to leave having felt completely miss-sold. If it is a relaxing luxury stay you are after, avoid. This ticks neither box.

Amazing

5 stars overall. Rock fish staff fantastic at breakfast, Kyoto cocktail bar staff amazing, had to work hard with the restaurant staff. Annoying when you cannot get a drink in lobby bar because you have to book a table just for a drink in a hotel you are paying to stay, lots of non residents I guess.

Great hotel

Nice Hotel helpful and friendly staff rich breakfast!

Everything Thanks perfect

Not sure what VIP ACCESS HOTEL means as I didn’t receive any benefit of that. Don’t really understand this. Hotel I have stayed in many times & I love it. It can be expensive & restaurants are expensive but so worth it. Staff friendly & helpful. Hotel immaculately clean. Food amazing.

Absolutely the most amazing service from Jethro the front of house to house keeping. All the staff was so friendly and the service was like no other.

Fantastic room upgrade. Nice beach. Many dinner options. Realy cute Turtle rehabilition centre. Nice walk to souk.

My experience at Jumeirah AL NASEEM as always surpassed all expectations 💯The personalized service, elegant decor, outstanding amenities, and prime location made our stay truly unparalleled. I cannot recommend this hotel enough to anyone seeking a remarkable and memorable stay in Dubai . We will certainly be returning on our next visit! Thank you Jumeirah AL NASEEM for an unforgettable experience! September 2023

Amazing location and stay

I can’t recommend this hotel enough! Excellent and friendly hotel service. I got an upgrade for such a beautiful room with the most amazing view of Burj Al Arab. Can’t wait to be back soon!

This is our second stay at Al Naseem and.we have to say its one of the best hotels in Dubai if not the best. Private yet very personal and child friendly which is very important. The staff are on point and the food is exceptional.

I loved that it was part of a hotel complex and wild wadi water park was included with our stay. Many restaurants to choose from was nice as well.

The breakfast is the best

Booked ocean view rooms. However we’re offered rooms facing other hotel rooms. Was shifted and provided room keys of room facing ocean at 10 pm. We stayed for two nights and one day was wasted in all this

Great place… huge and beautiful territory, tasty food, pretty fast and friendly staff

Very bad experience with this hotel

To much politics in this hotel the management has to do better job I will never go back to this hotel next time Four seasons for sure.

This is a world class hotel and Al Nassem is a true five-star hotel up there with Four Seasons, Mandarin Oriental or Rosewood which is our usual pick. They are great with families and the level of service is impeccable. We stayed in a Family Superior room which is perfect for one child, but I would probably take a bigger room I had one more kid. The breakfast at the Palmery was one of the best we've had in many years. The pool area and beach have lifeguards to ensure that kids and adults, can play safe in the water. The small details make it. The always service minded staff, solving all problems also pays attention to details. Three things that stand out in level of detail: when room service cleaned our room, they placed the bottles of toothpaste, lotion, perfumes etc in descending height order; on the beach they had people offering guest to have their glasses cleaned for free and every day they brought gifts to the room such as waterbottles, to miniature chess games and wallets. When you have kids you always appreciative of accommodating staff when you're checking out from the hotel early. In our case, in-room breakfast, bag pick up and check-out + transport to the airport was managed without missing a beat. We stayed there for six nights and can highly recommend Al Naseem for families with kids between 3-10 yrs old. We are probably coming back next year.

Amazing hotel, will go back for sure.

Truly amazing hotel, top service and food. A little on the pricey side especially if half board and have to pay supliments, but it is Dubai and excellent quality. I doubt the hotel is eco friendly in terms of energy use, hence only giving average rating for that, but I could be wrong