We were not promise the apartment we booked they put us somewhere else we have been attempting to contact your office we were promised a call back we never received a call back

Where do I even start with this place? First of all, picking up the keys was such a hassle. We had to travel 40+ minutes away from the location and 40+minutes back JUST to get the key for the apartment. We get to the apartment and it’s super hot, the thermostat didn’t work and it was a completely different apartment than the one in the pictures. The WiFi never worked and the second night there, we discovered a mouse. It took about 2-3 hours for someone to come to get it out. I asked for my money back or a different apartment and the guy refused to do either. The mouse went everywhere, the bed, our clothes, etc. Asking for new bedsheets was like asking them to bring the moon for us, I had to bargain so much JUST for clean bed sheets. The 3rd night, there were 2 more mice. I asked for my money back or a different apartment. The guy finally gave in and gave us a different apartment. My 4 other friends and I had to walk in the rain and cold to the new place. This new place had no heat, keep in mind it’s about 40 degrees outside, no hot water and no unlimited WiFi. My friends and I had to make bird baths, heat up water in a pot in order to shower. To heat up the apartment, we turned on the oven and left it open so we wouldn’t freeze in there. The only good thing I can say about this place is the maintenance men. Both people were super friendly and tried to help as much as they could. Everyone else can suck a butt. I will never stay here ever. GET A HOTEL!!!

Where do I even start with this place? First of all, picking up the keys was such a hassle. We had to travel 40+ minutes away from the location and 40+minutes back JUST to get the key for the apartment. We get to the apartment and it’s super hot, the thermostat didn’t work and it was a completely different apartment than the one in the pictures. The WiFi never worked and the second night there, we discovered a mouse. It took about 2-3 hours for someone to come to get it out. I asked for my money back or a different apartment and the guy refused to do either. The mouse went everywhere, the bed, our clothes, etc. Asking for new bedsheets was like asking them to bring the moon for us, I had to bargain so much JUST for clean bed sheets. The 3rd night, there were 2 more mice. I asked for my money back or a different apartment. The guy finally gave in and gave us a different apartment. My 4 other friends and I had to walk in the rain and cold to the new place. This new place had no heat, keep in mind it’s about 40 degrees outside, no hot water and no unlimited WiFi. My friends and I had to make bird baths, heat up water in a pot in order to shower. To heat up the apartment, we turned on the oven and left it open so we wouldn’t freeze in there. The only good thing I can say about this place is the maintenance men. Both people were super friendly and tried to help as much as they could. Everyone else can suck a butt. I will never stay here ever. GET A HOTEL!!!

The apartment was very nice, with a comfy bed, nice shower & bath and spacious kitchen / living room area. Although the pull out bed was not in good condition and the sheets were dirty. Collecting the keys for the apartment was a pain as you have to go to Camden which is the opposite way from where the apartment is. You are not made aware of this until you have confirmed and paid for the booking. When arriving at the office to collect the keys, the gentleman asked for a different deposit amount than what the confirmation confirmed, once questioned on this he changed his mind. The apartment is a completely different address than stated on the website and is hard to find due to this. The apartment was clean but we weren't given many towels considering there was a total of 4 guests for 3 nights. The apartment was boiling and the only cool room was the bedroom where we had a door onto a 'balcony', most of the windows couldn't be opened therefore made the stay rather uncomfortable... I certainly wouldn't stay again as this accommodation was more hassle than its worth.

The apartment was very nice, with a comfy bed, nice shower & bath and spacious kitchen / living room area. Although the pull out bed was not in good condition and the sheets were dirty. Collecting the keys for the apartment was a pain as you have to go to Camden which is the opposite way from where the apartment is. You are not made aware of this until you have confirmed and paid for the booking. When arriving at the office to collect the keys, the gentleman asked for a different deposit amount than what the confirmation confirmed, once questioned on this he changed his mind. The apartment is a completely different address than stated on the website and is hard to find due to this.The apartment was clean but we werent given many towels considering there was a total of 4 guests for 3 nights.The apartment was boiling and the only cool room was the bedroom where we had a door onto a balcony, most of the windows couldnt be opened therefore made the stay rather uncomfortable... I certainly wouldnt stay again as this accommodation was more hassle than its worth.

This is a great property but definitely not the one advertised. Property managers not friendly and the distance from the property management company to the apartment is something everyone should be aware of as this is an additional cost

Garbage, have to pick up the key very far from the place, not a clean place, the staff suck. Pay a hotel

Apartments were average at best, extremely hot, very basic kitchen & supplied utensils, fold out bed was uncomfortable & location was not as advertised- there is better value for money available