I was nervous booking this hotel reading the previous reviews. However it turned out all good. I am sorry if I have been pestering you Nazmul but my parents and brother seems happy with the experience in your hotel. Thanks Nazmul and Anamika.

I was nervous booking this hotel reading the previous reviews. However it turned out all good. I am sorry if I have been pestering you Nazmul but my parents and brother seems happy with the experience in your hotel. Thanks Nazmul and Anamika.

Staff were friendly. But It's very noisy during the night; not calm and relaxing at all. I also had to fought few mosquitos.

Staff were friendly. But It's very noisy during the night; not calm and relaxing at all. I also had to fought few mosquitos.

Friendly and courteous staff , close proximity to the airport is a big plus

Friendly and courteous staff , close proximity to the airport is a big plus

I was there In October for 1 day. They up-charged me $25 for having 1 extra person. I showed them website charging $5 for the extra person. But, they made me pay $25. Room was okay, but very disappointed with the bathroom. It was gross with stain all over the bathtub and yeah, free cockroaches. Things to add, onside restaurant was a plus and good food. Will never comeback again.

Clean. Friendly staff. Very close to the airport.

Clean. Friendly staff. Very close to the airport.

The good: the service was very helpful. They tried to accommodate my unusual schedule in several ways and helped me get a taxi at an unusual hour. Also, the bed was comfortable and the sheets were clean and the air-con worked.The bad: (though the room was otherwise clean...) 3 cockroaches and something like a millipede on my bedroom floor. Thats a no-go for me. Also, the bathroom was NOT up to western standards. Didnt look clean to me.Also, this was one of the first times that the Hotels.com reviews didnt match my experience.

The good: the service was very helpful. They tried to accommodate my unusual schedule in several ways and helped me get a taxi at an unusual hour. Also, the bed was comfortable and the sheets were clean and the air-con worked. The bad: (though the room was otherwise clean...) 3 cockroaches and something like a millipede on my bedroom floor. That's a no-go for me. Also, the bathroom was NOT up to western standards. Didn't look clean to me. Also, this was one of the first times that the Hotels.com reviews didn't match my experience.

They did not provided free dinner as listed on web.

I arrived to check in and was told to go elsewhere as they had a power cut and I have been charged for the stay!

Without doubt the worst hotel experience of my life. The management of this place is diabolicol and customer service the most atrocious I have ever experienced. The rooms themselves are of poor quality The mattress and bedding should have been binned years ago. The staff all bar one seem to be interested in making tips. The worst point though was at the end. Having checked out of the hotel and in line for the check in at the airport, one of the hotel staff claimed I hadn't paid (Yes he approached me there). I showed the emailed hotels.com receipt but he spent 20 mins embarrassing me and insisted I pay 30 usd (the actual room cost which had been paid was 20 usd). The intimidating and accusatory nature of the hotel staff was awful and I was very close to paying him to end the nightmare. Despite me asking him to check but him insisting I provide my passport, I ended up phoning hotels.com and they confirmed I had paid and would call the hotel direct. eventually the hotel accepted they were wrong but no apology was proactively forthcoming. I can imagine their strong arm tactics and requests for passports mean others might relent. Avoid.

Without doubt the worst hotel experience of my life. The management of this place is diabolicol and customer service the most atrocious I have ever experienced. The rooms themselves are of poor quality The mattress and bedding should have been binned years ago. The staff all bar one seem to be interested in making tips. The worst point though was at the end. Having checked out of the hotel and in line for the check in at the airport, one of the hotel staff claimed I hadn't paid (Yes he approached me there). I showed the emailed hotels.com receipt but he spent 20 mins embarrassing me and insisted I pay 30 usd (the actual room cost which had been paid was 20 usd). The intimidating and accusatory nature of the hotel staff was awful and I was very close to paying him to end the nightmare. Despite me asking him to check but him insisting I provide my passport, I ended up phoning hotels.com and they confirmed I had paid and would call the hotel direct. eventually the hotel accepted they were wrong but no apology was proactively forthcoming. I can imagine their strong arm tactics and requests for passports mean others might relent. Avoid.

Very3 good hotel.

The bed was comfortable and clean. Everything else about the hotel was rather bazaar. It was a poorly modified, very Old space. Hotel's "Free Airport shuttle" was only one way. I had to pay for taxi back to the airport in the morning. Breakfast was OK but lacked Western options and was served very late for a "airport Hotel". In most places in Asia this would be a $15/night hotel. I would recommend spending a few dollars more and take a modern hotel that is truly set up for Airport overnight layover accommodation!

The bed was comfortable and clean. Everything else about the hotel was rather bazaar. It was a poorly modified, very Old space. Hotels Free Airport shuttle was only one way. I had to pay for taxi back to the airport in the morning. Breakfast was OK but lacked Western options and was served very late for a airport Hotel. In most places in Asia this would be a $15/night hotel. I would recommend spending a few dollars more and take a modern hotel that is truly set up for Airport overnight layover accommodation!

Hotel did provide free pick up but we were make to wait for more then an hour. Pick up by a bus. Room was simple without toiletries. Breakfast was bread and egg.

The best thing about Nagar Valley is it’s got a supportive staff, everyone is always ready to held throughout the day 24 hours. One more adding this is their food. I love their biriyani and fried rice.

The best thing about Nagar Valley is it’s got a supportive staff, everyone is always ready to held throughout the day 24 hours. One more adding this is their food. I love their biriyani and fried rice.

The staff were really nice. The place could be cleaner though.

The staff were really nice. The place could be cleaner though.

The hotel was okay but old and not very clean. The bathtub and sink looked like the needed a good clean. The towels and all the linen looked very old and worn out.

The hotel was okay but old and not very clean. The bathtub and sink looked like the needed a good clean. The towels and all the linen looked very old and worn out.

Staff very helpful. Close to a few restaurants and cafes

Good location excellent price. Friendly staffs. Overall good experience.

Good location excellent price. Friendly staffs. Overall good experience.

You always expect more than what you get, hotel like this can be really amazing for short visit, but if you plan to go around it's really very hard place to be. They do have really great stuff, thier hospitality was amazing, only thing I would recommend to improve was their room condition.