Front desk people were polite and smiled. Bathroom was tiny. The supplies were cheap. The free breakfast was disappointing. I had expected at least some staff to speak english- turns out not many people in Baku care about the language. The check in was supposed to be 24 hours but I was told the room was not ready. The smiling staff directed me to the free breakfast. That the saving grace of this place

Front desk people were polite and smiled. Bathroom was tiny. The supplies were cheap. The free breakfast was disappointing. I had expected at least some staff to speak english- turns out not many people in Baku care about the language. The check in was supposed to be 24 hours but I was told the room was not ready. The smiling staff directed me to the free breakfast. That the saving grace of this place

This hotel has a very friendly staff. It lives up to all of the positive reviews. Enjoyed my stay here.

I liked the Emerald Hotel. Staff were totally receptive about everything including printing out boarding passes, fixing the TV, and getting a taxi. Emerald Hotel is a little “our of the way” from Old Baku but with the ridiculously affordable taxi and Uber in Baku, does it even matter? My only suggestion is to step up the game for breakfast. Turn up the lights as it looks like a cave and get a better assortment of things to eat. I saw cereal each day (chocolate Cookie Crisp) but never saw the milk.nothing is labeled and i need that becAuse I have but allergies. I don’t remember seeing any cheese or bottled water at breakfast. I like theee guys nonetheless

The staff were very pleasant and helpful. The location was not the best for people who prefer to walk and take transit. The facilities were overall nice

The staff were very pleasant and helpful. The location was not the best for people who prefer to walk and take transit. The facilities were overall nice

You only get what you pay for so this is good value for the money. Breakfast does not really cater for Europeans, the standard room I had had stains on the floors and furniture and the bathroom was not great, however I am pleased with how I was treated and the cost of the room was very good. I arrived early in the morning and needed some sleep.The staff put me in a room so I could do this even though my room was not available. I was picked up from the airport which was free which avoided the hassle of the taxi drivers. I will stay at this hotel again.

You only get what you pay for so this is good value for the money.Breakfast does not really cater for Europeans, the standard room I had had stains on the floors and furniture and the bathroom was not great, however I am pleased with how I was treated and the cost of the room was very good.I arrived early in the morning and needed some sleep.The staff put me in a room so I could do this even though my room was not available. I was picked up from the airport which was free which avoided the hassle of the taxi drivers.I will stay at this hotel again.