Very Noisy plumbing no face cloths, no tissues, poor lighting

To get to the hotel you have to go through security which was eventually fine but it took over an hour of walking around asking different airport staff where the hotel was and being pointed in constantly the wrong direction until finally finding someone who knew where it was Also the McDonald’s and other food places near Yotel close quite early and don’t open early so couldn’t get food when arriving or leaving. Very expensive for what it is.

This place was very convenient for a 11 hour layover. A little tight on space and hard to get to, but overall a good stay.

Inside secure area. You can pay by the hour.

Got the hotel for my mom, 23 hour layover. Staff was very attentive, but wasn’t super helpful with non English speakers regarding transfers.

On the airport

Very loudly and very small rum. But it was inside the airport close to the passport control.

Easy and comfortable and within the security area, so we didn't have to spend time going through that for Our early morning flight.

Not good customer service

this place should not be advertised as a hotel it is garbage

It took us forever to find the location and we received several different answers from the airport staff as to where to go. We ended up being told to exit the airport, just to be told we had to go back through. The shower didn’t drain properly and the drain made a loud sucking sound. We couldn’t control our own air temperature and the tv wouldn’t turn on. There was also a very loud noise during the night coming from somewhere.

I was pleasantly surprised. It was quite clean and I got the best sleep I had in months! It is inside security so it reduced time and stress. I love this place. Thank you for a wonderful stay.

Comfortable

ok....lets cut to the chase. The only benefit of this 'hotel' is that it is airside.... so great for early morning flights/transit etc and of course it is secure. As Schipol shuts down at 9pm there is nowhere to have a hot nice meal after then. The single bunk bed room is extrememey tiny and shower is next to the sink and toilet so do not expect dry feet after using the shower. The mattress is however very comfortable. Also you will hear your neighbours toilet and shower and conversations with ease. if you don't mind paying 30 euros more go for the airside Mercure hotel just 2 mins walk away in Schipol where everything becomes less prison like! Staff were great and with true Dutch humor.

Good location

Overall not satisfied

every is good

Excellent choice for long layover it’s life saver 🙃staff was great and helpful

They just need to give more time for check out.

great to be inside airport

Ingen skiltning af hotellet

Perfect! Convenient, clean; the perfect transit hotel

Front desk was not willing to help. We required a wake up call which was desregarded and obviously made a big inconvenience in an airport setting.

Didn't need to exit the airport to access this hotel. Had a 15hr layover but no access outside the airport. This was a life saver. Shower floor was a little cracked and possibly had water going under. Water also pooled into toilet/sink area. But it was such a minor issue that it didn't bother me. Overall, the stay was nice and convenient.

it was very hard for me to find it. I arrived around midnight, passport control was closed. I had to find somebody to help me to go through the passport control to get to the hotel. The location is not clearly described, it was very hard for me to find the hotel. Since it was after midnight everything was closed, I had to ask a cleaning crew to help me to locate the hotel. It is a nice hotel, but severely overpriced. I was charged $204 for the night for the capsule hotel.

Excelle

It was a disaster! First, we couldn’t find the hotel, despite numerous inquiries. Then when we found the hotel, we had to inquire of the front desk how many things worked, lights, bed, etc.

Great! Loved not having to look for a hotel at 1am. Fresh coffee a big plus. Appreciate late check out. Rolled out of bed and onto the gate.

Good option to long layover inside the airport.

Not worth the money

The shower area was not level, water seeped into the toilet area. And the tv did did not work.

Only unfortunate thing is….. took about 45 minutes of walking in circles to find the location. Would have liked a little instruction regarding lights etc as it was pitch dark. Had to find my phone and use the flashlight. A wash cloth would have been handy and the battery on the remote was dead (so no TV). Too exhausted from traveling to go to front desk. All else was good, served my needs. Having to check out at 7am for a 10am flight. A little frustrating.