We asked so many times for extra pillows but still did not receive in our room the desk allways closed every time would not stay there again because poor service

We arrived late that evening, and there was nobody on duty, we had to put a security code into a keypad to gain access. We then had to find our room and then input the security code again. The disappointing thing about this is that the room was quite dirty, we took a photograph of this and we provided this to the owner in the morning via an email from the receptionist as she could not get hold of the owner. We have sent that email twice and not had any response from the owner. We included the photograph to prove our point , but they were not interested in any compensation for the dirtiness. We also reported this to Expedia, who contacted the owner or more than one occasion who refused to provide any compensation, even though they had a copy of the photograph clearly detailing the dirtiness.

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Just simple hôtel 2star

The staff were great- very helpful and polite!

Air conditioning is not working. staff polite.

Air conditioning is not working. staff polite.

The aircon was not working at any time. The staff did not clean the room even once in 3 days. The breakfast was kept bear minimum to discourage guests from taking interest in food.