Clean, quiet, spacious,. All the amenities for warm bath were in the lobby. Washing/drying machines available. Breakfast was good, but after 6 days with same choice of food becomes too predictable.

A very nice and clean hotel, convenient location for dining, shopping and sightseeing. Will stay here again when travel to Kyoto.

Check ins was painful and long. They kept us waiting for a few hours. We weren’t impressed with service.

Perfect size room and shower was great. Everyone is friendly and helpful. Close walk to Kyoto station. Close proximity to food and stores.

Great location and facilities. Friendly staff and the coffee area is great and comfortable. The entrance is large and spacious. Loved the hotel

have beef for buffet breakfast

If take more JR, it is not convenient.

Conveniently located inside airport. Excellent choice when you are using the rail system.

Everything about the experience exceeded our expectations, with exception of the breakfast buffet. It was very costly.

Well located across from main train station Nice lounge facility with excellent coffee. We stayed here on 2 separate occasions. And 2nd checkin with Mrs Shirikawa was better as she was friendlier and communicate better in English. Everyone was professional just she was more smiley which puts us at ease. So special thanks to her. Also hotel has mini onsen, massage chair, laundry facility

Excellent

Very clean and convenient.

Overall a great week stay at this property. Has a fitness center that the one in Osaka did not. Free coffee and tea in the lounge a welcome bonus

Good location and breakfast

New hotel so facilties are still in good and working condition. Lift is super fast. Slight walk from train station depending on which line you are taking. Beware if you select breakfast with kids. If you are booking a twin room, breakfast is only for 2 and you have to pay JPY1700 each per day per kid. Kid is define as 3 to 12 y/o. My 3 y/o child is not spared. Nowhere in the terms on expedia states that. on booking it just says 2 adults 2 child - full breakfast. so beware!! Staff is also very unhelpful to resolve this, very transactional and almost screwed up my courier by not confirming the date with me. Not as smiley as those in Osaka.

The hotel is a low rise building therefore absolutely no views from the room despite city view in the description. It’s also not sound proof that the noise from the street was terrible and made it hard to sleep. The room was not pre-cooled and the A/C was not pre-on upon our arrival in a hot summer day that we have to wait for a long time in a 30 degree room before it cooled down.

Great place to stay

Easy to access, close to the Shinkasen station - lovely staff, good amenities and overall, great stay. Had the best breakfast buffet option over the course of our 2 weeks in Japan.

Very clean and great location, close to Kyoto station

Simply excellent.

Convenient location and great transport links. Hotel was clean and spacious

Good choice

very convenient location, and an excellent hotel. loved the lobby drink and rest facilities, would stay again for next trip to kyoto

convenient and comfortable. there is no temperature information about the onsen bath. we need a wall clock in the bath area too.

Great stay

Beautifully clean hotel, great service.

New hotel room design. Shopping malls around. Near train station. Mine is big twin bedroom at high floor. Feel spacious and clean. Mattress is comfortable, not too soft. Must try hotel breakfast buffet, specially for kids and elderly. Will come back again.

Had a great experience at this hotel. The room was very big for Japan, comfortable bed, great and friendly staff, and right next to kyoto station so we could get anywhere very easily.

Location.

Awesome breakfast

it was very convenient location but they gave us lower floor which i didnt like

Nice hotel next to Kyoto station. Room is a little bit small but overall is great.