Great property, staff, and location. Would stay there again.

Rooms were on the smaller side and little awkward but the bed was extremely comfortable.Lobby was really nice, good location and overall a great stay!

Very nice

Great hotel and amazing pool.

I had a quick overnight stay but Fernando was great at the front desk. He was friendly and very knowledgeable. The morning clerk was sweet as well though I am embarrassed I didn’t catch his name. He helped me navigate my Lyft driver back to the right hotel and helped me as safely as only a true gentleman would. Whoever you are sir I appreciate your chivalry.

Nice place to stay! Nice restaurant and breakfast! Friendly and nice staff who are very helpful! Soft beds and free bottle of wine! I didn't taste it! Not a wine drinker! Thanks!!

The hotel is pretty unique, everything is very well taken care of, from the lobby to the room, everything was nicely decorated. The room was very clean and bigger than I thought, the staff was outstanding, and they offered dining recommendations, as well as places to visit. I would come back

This was such a nice hotel. Everyone from Cony at the front desk to the bartenders were extremely friendly. I would stay here again!

I really enjoy this property. This was my second stay there and it’s always very warming and everyone is very friendly.

Nice hotel and good location

Great customer service! Everyone was so friendly and helpful.

Very upscale with a reasonable price. Good location and friendly staff.

Beautiful and clean, staff were friendly.

Everyone working was so lovely, I highly recommend this hotel! will come back for sure

We had a great stay. Rooftop pool was very chill. Jordan at the front desk was so helpful and nice. Would definitely stay here again.

Really enjoyed my stay! The hotel is very chic and has an upscale, attractive, and welcoming aesthetic. Customer service was impeccable and all of the staff members I interacted with were pleasant, personable, and efficiently helpful. I took advantage of the daily gym passes at Gymage and loved that facility as well. Pool was a bit small but still a good vibe, especially with the pool bar and their 2-for-1 frozen drinks. I had a king room. Bed was super comfortable. Room was a good size and had good storage. Rainfall shower head with handheld attachment. Water pressure was decent but not impressive. Between my friends’ rooms and my own there were some inconsistencies that explain the one star deducted. Not all of the coolers in the room cool items effectively. Some of the rooms are on a centralized air system that prevents you from adjusting the thermostat — this was the one thing that really bothered me because it wasn’t quite cool enough in my room for me to sleep comfortably.

Excellent staff and service

I loved the layout of the hotel and how close the hotel is everything. The staff were friendly and attentive. I will definitely being staying here again when I come back!

Great hotel. Awesome staff

Nice hotel conveniently located close to the Convention Center and beach.

Amazing place with amazing service

This was our second stay at the Greystone Hotel as we loved the first! Beautiful spot, just across street from beach. The staff shine there!

Super nice staff!

Great hotel! Everyone was incredibly helpful. Rooms were clean and restaurant on site was very nice. Great location and amenities as well.

Great pool area, kind and helpful staff.

Everything was excellent

Great property

I will stay again

I love staying at Hotel Greystone! The staff are very friendly and accommodating. The bar is a sexy atmosphere to enjoy a drink. I stay here every time I visit Miami.

There is a trolly pickup/drop off spot nearby

Wonderful staff! Beautiful place.

Great hotel in a great location