Receptionist with the glasses is really friendly and helpful even though abit shy . She should be more confident she was amazing

What a fantastic find. This hotel offers exceptional value for money in great surroundings. The rooms are spacious with all the amenities needed. The staff in the hotel are welcoming, helpful and polite. Breakfast is fantastic - wide range of continental, cooked, breads, prosecco!!. The hotel itself and the rooms were immaculate and appear to be recently refurbished. If you want to use the spa/sauna need to pre-book a time slot.

Amazing hotel Highly recommended So close to Old Town Very clean rooms and amazing customer service.

Lovely spacious room with a very comfortable bed. Excellent breakfast. Friendly and welcoming staff who always helped with any query. Fantastic location as easy to walk to the old town and also the old Jewish quarter. Nice to stay in a hotel that felt traditionally Polish rather than a generic chain.

The hotel was fabulous. The street was a bit shabby, but okay with some construction going on nearby.

Really cute hotel and room

The hotel was lovely central location, Lovely food The room was a good size Bathroom needs a new plug in sink and some sealer round bath Overall excellent condition and location for our holiday

We'd stay here again. Comfortable room, nice to have space to sit rather than toss to decide who has to perch on the bed. Good breakfast and helpful, friendly staff. Not in the centre, so quiet, but the Old Town is about five minutes walk and Kasimierz ten. Be aware that the bath/shower could be on the high side if you have mobility issues. We coped, though, and we're both late seventies. Also a slip mat in the shower would be a good idea.

Lovely hotel/apartment, friendly staff and nice breakfast. Couldn’t fault our stay at all. Ideal location between the Market square and Jewish Quarter.

the hotel is clean, the stay is fine, the only problem is that the hotel does not have own parking

A very good base for your adventures! You're only a 5 minute walk from the square, funky shops and decent dining options. Friendly staff and a decent breakfast. Highly recommended

This is a lovely, clean modern hotel. The breakfast is incredible with an amazing selection of hot and cold foods, you could not wish for more. I particularly like the fact that reception is manned 24hrs.

Beautiful property and very helpful staff

Location was great, staff were lovely and very helpful.

Clean and well-kept. Location is fantastic for the old town which is just a few miutes walk away. Ther eis also a convenience shop right across the road. During the day, temperatures were hitting 30C but the air conditioning did not work in the room. It generated a very light breeze and turned off after a couple of hours leaving the room very hot. I complained 3 times and was told it was working fine. We had to sleep with the windows open with the temperature not becoming cool until after midnight. This made my son's hayfever worse which somewhat spoiled the trip. We picked this hotel specifically for the comfort of air conditioning. The breakfast was of ok quality but there were only small portions of each thing so it felt like you were picking at leftovers. We only used the hotel breakfast once and went around the corner to MoJa Cafe instead which was better value and quality. If you can stand the air con problem or go in colder months, it is ideal so our experience was only spoiled because of the hot weather and the hotels lack-lustre air con.

Great property. It is a shame the jacuzzi and sauna were so expensive to use.

The mattress was rather hard, not comfortable. Usually I find hotel mattresses ok, so please get better mattresses Ventus Rosa! Location and unusually a receptionist there were very good. Size of room was good.

Friendly staff and very welcoming with fresh flowers and sweets at reception. Automatic door opening makes it easy with luggage. Room was spacious inc kitchenette and washing machine. Overall a lovely hotel.

Fabulous hotel with very dilligent staff. Great location within walking distance to the main bustling square and short journey from the airport.

Excellent hotel, very comfortable and clean, quiet, and ideal location. The staff were friendly and helpful. The only slight criticism was at breakfast. The eggs were generally cold where they had been left out but we asked and were brought freshly cooked with no problem apart from some language interpretation. We would go back if in Krakow again.

Excellent property ,close to public transport & main square, would recommend it to anyone

The only remark is that it took some time to have hot water to take a shower

Very good hotel. Everything was good.. big nice room, very clean, nice old style. The breakfast was the best! There was everything you could wish for. The staff was very nice and helpful. We recommend this hotel.

Perfect location, beautiful room's, excellent breakfast friendly staff, nothing at all to complain about,will definitely be staying again.

The hotel was the Perfect location for walking 5 minute's to the old town. It really nice, clean and the rooms nice and big- we had a room with an organgary which was nice. The breakfast option's were really good. The candyfloss machine for the kids was a nice touch Their spa was so gorgeous for a little relaxation as a couple and such a good price I'd definitely recommend it and even stay here again if i visited Poland again.

Lovely traditional decor, but with very up to date amenities. You could even rent a fish if you were lonely! Spotlessly clean. Lovely toiletries offered. In the heart of krakow so we could walk to most of the sites. Great space in the apartment hotels. Really friendly and helpful staff. Really nice buffet breakfast offered. Great value for money. Would thoroughly recommend.

This is a very nice small hotel in a convenient location the in Old Town district. The staff at the desk were always extremely friendly and willing to help. I would rebook here when I come back to Krakow!

Clean and comfortable. Good location. Everything was perfect!

Nothing to fault at all. Great location. Staff and breakfast were lovely. Great communication from hotel. Hotel decor and rooms were lovely. A 10/10 for me.

Lovely boutique hotel in a good location. 5 minutes walk from the main square. Room was lovely and clean and well equipped.They put their own ground coffee in the room as well as coffee pods, tea etc. Comes with coffee machine, kettle, hob, sink & mini bar. If you are staying on your own you can rent a fish tank with a fish to keep you company which we thought was cute! Bed was nice and comfortable and we had a good nights sleep. Staff were friendly and check in and out was seamless. I would definitely stay here again.

Our stay was amazing. The hotel is beautiful. Nothing seemed too much trouble and easy walking distance to the old market.

Veronica and the other hotel staff were very pleasant to deal with, and responsive to anything we needed. The hotel itself was designed for beauty and comfort. We were thoroughly pampered there! :)