We were staying with a toddler. The staff were extremely helpful and accommodating. We checked out of our room and had about five hours before our shuttle to the airport. The staff were so kind. Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall exceeded our expectations and I highly recommend!

I highly recommend. Clean. Spacious. Professional staff.

Pool is much smaller than what the pics look. But was clean and nice overall. Had to change rooms and both rooms had issues. 1st room had bed bugs and second room was overly dirty. Front desk supervisor lacked empathy. But did give me quarters to dry my clothes to kill any bedbugs or eggs. Now I'm sure clothes are shrunk after running on high heat for an hour. Will not be taking in any of my belongings when I get home. Might trash it all.

Very Good

It was okay would recommend, not too far from the beach. The mall is right next door , overall a good experience

My dog love it

This hotel was nice 👍

It was close to shopping and dining.

Great

convenience. pool was nice.

First, I start off by saying how picky of a person I am when it comes to hotels, I know a lot of people say but let me tell you I’m probably the worst. I inspected the room from head to toe and it was absolutely so clean. The staff was wonderful, especially the breakfast staff. I didn’t get her name, but she’s blonde. She was awesome. Such a positive positive person. The only thing I will say is, I wish the pool area was a little bit bigger, but that’s not something that could be changed. It should not affect the overall rating that it was an absolute great hotel. In addition to all of this, I had to leave one day early due to an emergency the hotel refunded me with no questions asked which I think is great thank you so much for the great day. We will definitely be back.

This was the cleanest hotel I have ever stayed at and the ladies at the front desk were absolutely Awesome

Very clean smells so pleasant and customer service was excellent

Clean facilities close to everything

Comfortable bed. Roomy and close to mall.

Nnn

Toilet ran all night long called facility, door to bathroom didn't close had to have facilities called again, didn't have tools to fix handyman had to use own tools to fix the door once completed we left so every morning on our 3 day stay was a facilities visit.

Love how they allow pets and how clean it is

Out of 4 nights I stayed 1 the pool was GREEN which was upsetting because my autistic child can not go to the beach we wasted an entire day waiting around for it to be cleaned the front desk kept telling us they were testing it and it should be clear soon we ended up checking out and going somewhere else

We were visiting Myrtle Beach with 2 young kids ages 4 and 7. We took a long time reaading reviews of many hotels and we settled for this Homewood Suites by Hilton. Don't be fooled by all the great reviews, this hotel is average or slightly better than average but its definitely not a 10. Positives: -very clean, -we had a little reading room next to our room that had a microwave, full size fridge and a dishwasher which was handy with kids. Walking distance to shopping mall and highway access. -beds were great, pillows were terrible! -staff were nice Negatives: -pool was murkey -no water bottles in the room -no water pressure in the bathroom sink and toilet -way overpriced for what it was -4 ppl staying but only 3 towels provided -breakfast was just okay but did the job for 2 kiddos, basic continental (cereal, scrambled eggs, bacon, potatoes, oatmeal, toast, apples and bananas and waffles)

Stayed here many times before. Always excellent

This is a fairly new property that was clean, quiet, and close to shopping/dining options.

Had a great time at this hotel, great service and great hospitality! Best hotel I’ve been too, definitely coming back here when we return!

Cleanness, service, convenience were great. But! The bed are terrible 😣. Very firm and hard as a rock, made my sleep very uncomfortable and unrested for my stay on vacation. Highly suggest buying soft top mattresses with manufacturer the company uses are switching vendors. Should not be a one size fits all with no back issues. Next, Breakfast needs to be real food ie eggs, bacon, sausage links, and hash browns should taste like real food instead of frozen microwave food just heated to serve on a buffet. At the rate the rooms go for a decent real breakfast should not be too much to ask. Other that, overall good.

Very friendly staff, clean suites and all other areas of the hotel, very convenient accommodations for a multiple night stay

Everything was great! Stayed a few times with Homewood Suites in few different states and everything is always amazing....staff, food, location :)

Hotel snob and this place is 10 out of 10. Entire place is clean including the outside area. Beds were soo comfortable we didn’t want to get out of bed. Pay a little extra for a peace of mind and stay here, you won’t be disappointed.

Nice accommodations n staff

Hotel accommodations were excellent. Only complaint was breakfast staff. They were rude both mornings and would be only reason I would not return to this hotel. Front desk staff were great. Very kind and helpful.

Close to airport, shopping and attractions. Clean, comfortable and staff is very friendly. This hotel is our go to whenever we are in the area. Highly recommend.

I’m extremely picky about hotels. My stay here exceeded my expectations to the max! Clean! Clean! Clean! Smell of lobby, elevators, room floors was immaculate! Smelled like citrus from check in to checkout! I give this hotel a 10000/10 ! Breakfast included every morning was delicious hot and fresh! Friendly staff. Easy and flawless check in.this is THE only hotel I will stay at when I visit Myrtle Beach from now on! Good job to the Manager of this hotel! You sir deserve a raise. See you guys again next month. Booking my next stay when I get home! Sn: mall is directly behind hotel. Walking distance. Hope this helps anyone with their decision to book here! DO IT!!

This was such a surprise, this was so clean. It smelled so fresh from the time we walked in throughout our stay. The staff was so welcoming and sweet and professional. The only thing I would say is our coffee table had a huge watermark and scratch on it. But the staff quickly added to ensure that we felt comfortable. The only reason I said 4 out of 5 is because the breakfast was not the best . I was hoping for scrambled eggs but we ended up going out to breakfast the next day