The building is on the olderside and could use a make over. Staff was all very pleasant and accomodating. Distance to downtown Disney and both parks was very doable.

Great, good service good people. Very respectful and welcoming.

Last minute spontaneous booking. Not usually the hotel we choose when staying at Disneyland, due to price. This would be my second time staying. I had extra money in the hotels.com account so we used it here to surprise my son. We stayed at a previous "castle" hotel that was horrible, so we stayed here to give new memories of a castle hotel. After reading other reviews, I agree the hotel is ran down for the price you pay. You are actually paying for the location. Castle theme or not, no reason for the over used carpet with holes in it. The colors are horrid and don't say castle to me. The outside needs to be repainted. The lobby was filled with scooters. A cubby for masks "if you forgot one" Along with all staff wearing masks. Mandate is over. The rooms are compact. Table to eat and chairs, table right by the door, TV, fridge, coffee maker. Not sure about a microwave though. Beds were hard as a rock. Thank goodness we were checking out the next day and goimg home, my husband and I could barely walk from our back pain we got from the beds. Also, there was no latch on the door. Just one lock, that when you turn the handle it unlocks and opens. My 1.5 year old learned that real fast. Being a hotel with children staying, might want to fix that. We used our stroller to place at the door. Upon checkout, I was told that now I have an account with the hotel, I can call directly and get a "much cheaper price". Not sure if we would want to return till its gotten a touch up.

First time at this hotel. For the price, I was expecting a nicer hotel. It’s a tired hotel that is need of an updating. In the rooms there is old decor with hard, flat pillows. The good is that it’s an easy walk to the parks, and other amenities nearby. Other hotels nearby offer better for a similar price point.

My stay was very enjoyable. My room was ready early and clean when I arrived. I was able to park there before my room was ready at mo extra charge. Staff was very friendly and helpful.

Short distance from Disneyland theme park.

Pros: the family "suite" fit all of us and it was within walking distance of the parks. There was an amazing taco restaurant next door and a walgreens a block away. Cons: $1400 for 3 nights. The whole room felt damp and smelled of mildew. The carpet was FILTHY. You could hear every word and step from the upstairs neighbors. There was 1 tiny fridge, a 1 cup keurig, 1 bathroom, and 4 towels for 6 people.

Grandmother/grandson theme park stay. Ideal location within easy walking distance of the Disney parks. The staff were overwhelmingly supportive and friendly, always ready to help.