Terrible service, no refunds even when cancelling waaaaaay ahead of time. Scam.

Very lovely accommodation, spacious with a balcony. Breakfast had a nice selection. About 4kms from the city centre, so not the closest location in terms of walking, but plenty of buses (bus no. 4, 20 & 46) taking about 22 mins, costing €2. 1.5 km walk to the awesome medieval castle "Castell de Bellver". Please note, the pool is closed during the off season.

Pleasant hotel with friendly and helpful staff. Nice pool, which also had a lifeguard there in the pool opening hours, something I haven't seen on other hotels. The room was clean and relatively modern, with good aircondition. We were a bit unlucky with the view, basically looking straight into a concrete wall, but we did chose the cheapest type of room, so you get what you pay for I guess. The area around the hotel is interesting. Is kind of a steep urban area, with lot of stairs and hills, but cozy in its own way, different than the "charter areas" other places around Palma. There is a bus right outside the hotel going to the city centre. We had a pleasurable and fun stay here.

It is a good hotel with a great pool and great staff, however the bar closes at 2:30pm which means you cannot get drinks in the afternoon which is a little bit weird. Overall satisfied

Comfortable room. Helpful staff. Good location although quite a walk to mall.

Very good service and pleasent staff. The food was good.

This hotel is spotless. But it is on the half of the mountain. You need to spend some time climbing.

Location is great and the staff are excellent. Very helpful in pointing out local businesses and eateries. Restaurant is very affordable and food is excellent.

Nothing to dislike at all. Our stay was very enjoyable in all respects. Recommended.

Very comfortable beds,clean,nice breakfast.

Lovely and friendly beautiful pool excellent service

Amazing location - about a 10 minute walk from the marina area. Loved the staff who were so friendly! The pool is great although after 5pm bring bug spray because I definitely got bitten.

We enjoyed our stay in this hotel. The room was modern and very clean. The staff were very friendly! The hotel is only 10 minute walk to the strip and the Harbour. There is a bus stop right outside that could take you into Palma city. The swimming pool is not too big. The location isn’t a very tourist area so a lot of restaurants don’t serve food between 4-7pm. We found the clubs and restaurants to be a bit on the more expensive side than we had hoped. For couples and friend holidays it would be great but I don’t think it would be the location would be fit for children as the strip is constantly packed and full of people partying and drinking. But overall we did enjoy our stay!

Lovely quiet hotel, staff are super helpful, nice location at the far end of the marina, nice shopping centre just down the hill, taxi into town about €8?

Helpful staff, clean property, bus stop for the bus to Palma old town right next to the hotel.

Very friendly helpful staff, great breakfast and clean comfortable room.

Everything was absolutely exceptional. Our room for 3 people was so spacious and comfortable. The balcony also had plenty of room and we enjoyed sitting outside in the morning. Only complaint is that breakfast was not included with my booking, which was essentially my fault but I wish there was a better distinction since most hotels include complimentary breakfast. Overall a lovely hotel!

Really enjoyed the stay.. loved the room and tasty breakfast. Stuff very friendly and helpful:))

General Comments We thought the room and bathroom was excellent although we would have liked more drawer space. The air conditioning was good and easy to control and the balcony was quite spacious and has a nice outlook board the castle ,mountains and the hotel and other gardens close by.

General CommentsWe thought the room and bathroom was excellent although we would have liked more drawer space.The air conditioning was good and easy to control and the balcony was quite spacious and has a niceoutlook board the castle ,mountains and the hotel and other gardens close by.

very clean and tidy hotel. If you don't mind walking up steps or hill its ok otherwise about 30 mins to centre of Palma or 20 mins walk to beach or by bus 3 euros pp single fare.When we arrived Sunday and left Saturday there was 2 hen leaving and stag party arriving so not sure if it would have been noisy. Breakfast is 14 euros if not booked, otherwise there's no places to get b/fast only croissant and hot drink.

Ive stayed at NH in other cities and this hotel seems to a re branded model. The hotel in Den Haag is much nicer. Also located up on a hill without a view. Next visit I would look at a different location

Nice quiet area near the city and or beach with a bus stop outside the hotel and taxi rank

Nice hotel with friendly and helpful staff and good facilities Would definitely recommend

Great hotel but located up a steep hill so expect a walk. Taxis are about €7-€10 from old Palma depending on time of day and the No. 46 bus stop is just outside. The hotel itself is fairly quiet and small and suited us well. The pool is clean and quiet when we stayed there. The staff are very helpful and our room was clean with A/C. I would stay again but think that a more centrally located hotel may suit people who don't want to walk/bus into town. We arrived early in Palma and got to the hotel at about midday. We were told that check-in was at 3 p.m. but had hoped that we could check in early but this could not be accommodated as our room was not ready. Although the hotel offered to store our bags, there was nowhere for us to change so we had to wait around until 3 p.m. Despite being told about the check-in time, it would have been nice to have been accommodated earlier.

Great hotel but located up a steep hill so expect a walk. Taxis are about €7-€10 from old Palma depending on time of day and the No. 46 bus stop is just outside. The hotel itself is fairly quiet and small and suited us well. The pool is clean and quiet when we stayed there. The staff are very helpful and our room was clean with A/C. I would stay again but think that a more centrally located hotel may suit people who dont want to walk/bus into town. We arrived early in Palma and got to the hotel at about midday. We were told that check-in was at 3 p.m. but had hoped that we could check in early but this could not be accommodated as our room was not ready. Although the hotel offered to store our bags, there was nowhere for us to change so we had to wait around until 3 p.m. Despite being told about the check-in time, it would have been nice to have been accommodated earlier.

Big rooms, clean, good big bed, big bathroom, balcony! Far away from city center and beach.

A nice, modern hotel a short bus or taxi ride from the centre and cathedral. It is also a short downhill walk to Porto Pi where there are restaurants and shops. There is a taxi rank opposite the hotel and it costs about 10 Euros to the centre. The local bus and hop on hop off bus stop near the hotel. The staff are very friendly and efficient.

Bed need renewal - springs popping through!

There were six staying in three rooms. Hotel staff were very helpful especially as we needed a twin room and one of our party were arriving later than the rest. Room service was good and prompt and the breakfast was also good with hot food being prepared when requested. Definitely a place to stay in Palma.

Very basic and almost under equipedNo food between 3 and 6

Much further from centre of Palma than description. Up a very steep hill. Breakfast very exsprsive and not with it if you are small and can't eat a lot.