We were upgraded which was lovely, super room. Staff friendly, excellent breakfast. Nothing to moan about. Close to major attractions and shopping.

Stayed here for 2 nights. Location of hotel in good location, close to all major attractions in Edinburgh, but still away from the main road which meant very quiet. Check in efficient. Lots of eco friendly touches which I appreciated. Breakfast buffet good, but service slow, asked for coffee twice on one morning and just left it because didn’t want to ask again. My main issue was the room in which I was allocated, at a cost of £300 per night (£600 in total). It was tiny. Thankfully just myself as there would be NO way two people could comfortably stay in that room as advertised. Advertised as king bed, it’s a queen bed at best, a king bed could NOT fit in that space. If cases left on floor, no room to walk around room. I could touch most walls and door comfortably from bed as so cramped. A very oddly placed chair and table at bottom of bed, when sitting on this knees were lodged against cabinet, beyond uncomfortable. Not sure where the other person is supposed to sit in this “double” room, perhaps in the bathroom? When I enquired, I was told that the correct room had been allocated. Feel completely cheated for such a costly stay. Whilst others seem to have had a much better experience from looking at the reviews.

Very courteous staff, lovely big room, fantastic large shower, great location, can walk everywhere. Nice and clean

Excellent location for my business trip.

Another wonderful stay at Ten Hill Place. Lovely spacious room. Extremely clean with all modern amenities. Good breakfast. Can’t wait to return.

Very nice hotel in a location not too far from the Royal Mile. We walked from the hotel to Edinburgh castle and up and down the Royal Mile. It was in a quiet location and the rooms are really nice.

5 people in our group with 3 rooms. We enjoyed the location. Walked everywhere including Hollrood and the Royal mile to the Castle. Staff were very helpful. I suspect parking may be difficult but we picked up our rental car the day we left on our drive around Scotland however it was hard to find a place to load the van. No Parking near the entrance. We did not eat at the hotel

The hotel isn’t bad in and of itself, but for the price we paid, I was incredibly underwhelmed. I will start out by saying that the staff was excellent. We did have several issues, but they made sure to offer what they could to fix the situation. So that’s what kept it at a 3 star stay. To start we were assigned a handicap room that we did not request. When asked, the staff could only say that it was what was available (though we booked it over a year in advance.) They offered to move us to another room the next day, but we had already unpacked everything and didn’t want the hassle. One day our room was not cleaned well. The bedding (which was supposed have been changed) had stains on it and the bed was haphazardly made up. There was a big ball of hair left in the bathroom. Again, the staff was highly apologetic and the head of housekeeping came in to clean personally. They also compensated us with a free breakfast. (Though it was not noted and we had to explain during checkout why we shouldn’t have been charged for it.) Lastly, there was a planned outage so service could be done on the lighting system (or something.) This was known about in advance but no warning was given. So my mother, who stayed at the hotel while I went to a conference) was without lights for six hours. So while the hotel is fine and the staff are great, I expected a lot more for the price we paid for the room. It was not a luxury/boutique experience.