Water pressure and temp in shower v poor

overall enjoyed our stay

Real nice property. Will return!

5/5 property! This property was great! Our stay was perfect! Not too far from the city center, easy parking, staff was great! Affordable price! The only negative (which isn’t even a negative) was there was not a restaurant on site, but it’s close to several options. Honestly the rating of 8.2 online doesn’t do it justice. It’s easily a 9.5 property.

Pros:The room was great, full kitchen and supplies and the pool was perfect. Cons: -No food/drink onsite -Shower would not get hot -Plan for your own transportation because the shuttle was not reliable. They kept assuring us they were on the way to get us from the beach but even after 20 min we started walking and never ran into them on the 10 min walk back to the hotel. -Lastly, on our last day, we were 10 minutes behind check out, and although we verbally answered the door, the housekeeping used their key anyway, to open the door, while we were still occupying the room. We were not dressed, and it was an extremely uncomfortable situation.

Very run down property, not a resort with a horrible customer service! Our room had windows that led into the hallway and elevator. When we asked for a room with windows, they said that they have a contract with Expedia where it is clearly stated there are no windows that have outside view. The property located in the middle of nowhere! You have to take a cab $20 one way to the closes store or restaurant. The beach is about 8 min away walking on a highway! There was no cleaning services provided and we had to wash our own towels. The pool is in a very poor condition. DO NOT BELIEVE THE PICTURES. When we asked to speak to the manager, he was not friendly at all. We told him that we will contact Expedia and let them know how bad their hotel and visitor service was, and he said, go ahead. Turks and Caicos is absolutely beautiful and do not let this plaice ruin your perfect vacation. I do not ever post any negative comments, but I feel obligated to share this information because it can really ruin your dream vacation.

Everything was perfect

My family truly enjoyed our stay. The staff were very friendly and helpful. The condo was very clean and comfortable. I especially enjoyed the patio. Would definitely book another enjoyed stay at The Atrium.

Love it

My room was like a studio apt. With a full kitchen, dishes etc. Beautiful swimming pool & very quiet.

Great stay, peaceful not too far from the action but you’ll need your own transportation.

Great place and very clean

Amazing pool and perfect size rooms

Shuttle to the beach and beach lounges were a nice feature

My husband and I stayed at The Atrium for 9 days for our babymoon and we were absolutely blown away. Very spacious living condition, kitchen, washer/dryer, loved the accessibility with the pool, close to our favorite beach on the island, Leeward Beach and a shuttle ride to/from the beach provided along with beach towels, beach loungers and sun umbrella. As well as a reasonable price. We would absolutely stay here again! Only suggestion would be to have more a variety of knives to use for cooking for guests like us who like to cook our own meals. Thank you Atrium staff! :)

The entire resort was immaculately kept. The pool needed cleaning during my stay. There aren't any restaurants onsite, nor around. Closest restaurant was a 20 mins walk. The day concierge was very helpful but once he left the other staff didn't know where anything was. DON"T USE the Swifteats app. Food is delivered 2 hours later.

We really liked this property there was just a couple of things we did not like, there were no restaurants on site no breakfast place around and it said on the listing restaurants on site. The pool has no lighting after 7 so as soon it gets dark you can’t really let your kids go and use the pool it’s too dark. Other than that the property was very spacious and cleaned.

The accommodation surpassed expectations. The staff took good care of us from transportation to answering any questions we may have had.

Very nice clean and the place was soo beautiful. Felt like home definitely will come back.

The Atrium Resort is far from all the conveniences. So if you want a vibrant stay. close to the bars, lounge and stores, this is not the place for you. On the other hand, if you like me, are looking for quiet and calm, yes, this is the place. We had a great stay. All the staff was amazing, pool is always super clean. Had a great time.

Our stay was wonderful. VERY private and peaceful. You do need to supply your own food and transportation but you are walking distance to the most beautiful beach and the grounds are quiet and serene. NOT a party atmosphere at all but that was perfect for us. Thank you Atrium and Leeward beach!! We will be back!

Love it

Beautiful resort, not too much noise, very well located. Beautiful pool. Felt like home.

Very clean and quiet.

The property was nice and the pool excellent. The little store was ok. The property could use a new pool table. No bar on the property and no ice machine but you could make ice in your refrig or buy it at the store. They could have someone to help with the heavy luggage like the other condos in the area. Due to location, I suggest renting a car. You have to pay for housekeeping . My housekeeper was excellent. The beach shuttle service was excellent too. Good beach nearby but no venders so take your own drinks. They do have beach chairs and umbrellas.

We booked it for my parents, they said the property was spacious and beautiful. The receptionist was even kind enough to wait for them to arrive and check them in because they arrived past the receptionist hours.

Great location liked the security of the property.. Robert was awesome!! Definitely would stay there again.

Bed to low no phone in room

We really enjoyed our long weekend at this property. Before booking, there are a few things you should know before you make your decision: 1. This is more like an apartment than a typical hotel. There is no maid service- if you want clean towels you need to wash them (washer and dryer in each room), also there is no bar or restaurant (our room had a full kitchen). There is a very basic convenience store on the property where you can get $1 water bottles and reasonably priced coronas and prosecco. 2. This is not a beach front property. Instead, the beach is about a 10 minute walk. We felt safe walking to and from the beach, even at sunset. An attendant sets up loungers and umbrellas close to 10am. This is a very quiet, peaceful, and beautiful beach. We were there with only a handful of other people which was a huge plus. The property itself was pretty empty. We basically had the pool to ourselves during our January visit so no need to reserve chairs at the crack of dawn. The pool was large and hot tub was nice. The room itself was HUGE (we originally bookes a studio but were upgraded) and comfortable. Robert was even able to get us a late 12pm check out which accomodated our flight (thanks Robert!). Overall we were very happy with our stay, which was a fraction of the price of the local beachfront properties. As long as you dont mind walking to the beach, no housekeeping, and either cooking or walking/cabbing to restaurants you should be very happy here.

Property was a nice place to stay, will stay again

Nice stay. Will return.

very nice property, and rooms were really nice.