Probably the best hotel facility in town.

Hotel Suerre is a beautiful and comfortable hotel. The rooms and grounds are spotlessly clean and the included breakfast buffet was excellent. The photos on their website don't do the hotel justice. We were pleasantly surprised at how modern, quiet and clean the rooms were. The front desk and restaurant staff were all helpful and kind, as well.

Hotel is awesome. Pool, gym, sports center, game room, restaurants, bars, casino. Great place with one exception - the beds are very old and very uncomfortable. People are really nice, I love this place. If the replaced all of the old mattresses it would be a top hotel. I hope they do.

We really enjoyed the playground and adult pool facilities. Unfortunately, there was lots of iguana poo on the playground which we asked to be removed. The kids pool was pretty dirty as well. Some staff was really nice! The breakfast we did not like as of choice and taste but I guess that very subjective. The gym access was a plus for me but overall there was lots of noise from gym and it’s classes.

Nice clean property

Very good for stopping when traveling

Exc.

Central location to visit Tortuguero via Pavona (1 hr drive ea way). Pleasantly surprised with spacious, clean, comfortable rooms, well taken care of grounds, access to olympic size pool/exercise studio, etc. Highly recommend for families! Hot, robust CR breakfast to add

This hotel is set on taking advantage of their customers. They try to charge me three times for the same girl twice real speedy once when I checked in and then double the price the day I was leaving hotel is nice but the management is horrible. All they want us to swipe your credit card they don't care where winter how just give us the plastic.

Good hotel, the best in the area

Ff

the hotel is basically a sports center for the town. people come in to use the gym and the pool. the room was old and had issues with the hot water. the hot tub was not really hot either. overall not a place where I would want to spend multiple days.

The receptionist was a little rude, she disrespected me by calling me only by my name, even though she is like my daughter. The price included breakfast, but nobody gave us the tickets for the breakfast and at the restaurant they didn’t want to let us have the food. I came with other friends, and they got bar courtesies, but I didn’t. The bathtub was a little dirty, there were no coffee cups to drink coffee. We were 3 perdona, but there were only 2 towels

When I checked in floor was not clean, I had to call the front desk to ask them to send someone to clean the floors, the pictures above is how the room looks when I asked them to clean my room. I checked out a day earlier because I was not able to sleep at all mattress we not good.

Amazing property with all the amenities and a delicious included breakfast. My only wish was I had a full day to enjoy it, as we stopped here quick stay as a launch pad out to Torteguero. We Would stay again!

Very Good place to stay lots a things to do at the hotel.

The staff was really nice, helped with everything needed. I would stay again.

Perfecta

love the green surrounding area

Exelent experiance. Will be back in future

Had difficulty adjusting aircondioner

Ok

The amenities were great

Nice staff but hotel rooms are greatly outdated.

Nice experience, lot of nature, good meal, and overall great attitude of staff.

Nice hotel staff was good but front desk personal has very little English which made things a bit hard to communicate but all else good

We liked the place the people were very friendly. The rooms were clean the pool was very nice. There was a restaurant on site and food was very good.

Good for a quick stay or if you are not going to be in the room a lot. The fridge was broken and rusty in our room.

Good basic hotel for the area.

Suerre is in a nice location but has issues. I've stayed more than 20 nights here as they are close to family - but I'm looking for an alternative. Everything is very old. The beds must be 20 years old and vert lumpy and uncomfortable.. The WifI is the slowest that I've experienced and at times unusable. Bring a wifi hotspot if you depend on the internet. The room keys need to be reprogrammed several times a day as they don't hold the programming if it gets close to a phone, credit card or computer. And this is in the Deluxe rooms. The pool, playground, bar are fun and in good shape - but beware that they sell country club memberships in the local communities to use the facilities and it is very crowed at nights and on the weekends. They also hold private parties which make the crowd worse. I will say the staff are great - housekeeping, reception, wait staff and bartenders, security - the people are awesome and this could be a nice place. But it has major problems.

The rooms leave quite a bit to be desired, needs an update. Installations and location are ok.

The place and staff were amazing...only two issues we had were the firmness of the beds and not feeling real safe going out in the community...