I loved the room, the facilities, the receptionists, the cleaners and the views. No issue was too small, and the nice gestures from staff were too sweet. For example I received ripped money during my travels and the receptionist Mai quickly went to action to fix it. And when I washed my clothes I just left everything around my room and balcony to dry and when I came back the cleaners had not only fixed up my bed and toiletries they had also gotten a drying rack and placed all my wet clothes on the balcony to dry. Finally the reception manager Kim was so friendly and helpful in rebooking another stay and accommodating to my late checkin having a staff there and ready to check me in. Thank you Kim, Mai and everyone for a comfortable and memorable first stay on Vietnam.

It would be nice if the gym had aircon, but this is such a small detail as there is a fan and many windows to keep you cool.

Very kind staff, clean room and stable wi-fi connection.

Smell of cigarettes came into my room from somewhere even if my room was non smoking.

Everything - the facilities were spot on, the location perfect (in an up and coming area with great walking areas and plenty of eating options and coffee stores within a couple of meters away) and the staff always extremely helpful and very hospitable.