Hotel was fine didn’t think paying for parking was fair very convenient for the place where we were going .the room was where in was a bit cold had to use the extra blanket that was provided

This is the worst hotel I have ever booked via Hotels.com. I stayed in Room 4, right under steps and all night you can hear people going up and down. TV did not work and it was extreamly dirty behind TV. Carpet was full of stains including what looks like an Iron that burned the carpet by the bathroom. Bed skirt was coverred in stains. Chair by the desk is broken and also full of stains. Curtains are to small for the window and a blue neon light from outside keep the room very bright. Breakfast was a joke and not worth the 9gbp. Hotels.com, you might want to inspect this hotel because these hotels should not be on it. As for myself, I would much rather sleep in the airport next time then go to this hotel again.

A good place to stay at for a night or 2. Standard rooms, I would say the rooms are quite small. The accommodation is placed on a main road so it can get quite noisy with hearing cars / vans go by. The walls are white thin as you can hear people exiting and entering their rooms. Decent location to the NEC. Friendly staff, would stay again.

There was no receptionist at the reception throughout out the morning, again I never had my breakfast that I paid for.

Very hard to find in dark, no lit signing, sign on gates only faces one way. So if coming from oppsite direct you can go straight past it.

A very tired old hotel. Rooms are terrible. Bathrooms are tiny and smelly. No hot water in the morning for a shower. Worst experience I have had for a while.

The Manager was extremely helpful and the Hotel very clean and convenient for Birmingham Airport. We will definitely use this Hotel again. Bedroom small but bed very comfortable.

Hotel stay before an early flight the next morning. Staff were so friendly and helpful, offering us a heater when we asked for an extra blanket. Bottled water in room on arrival. Room was quite spacious for 3 of us, bathroom small but clean and perfectly fine. So close to the airport and could leave car there for £6 a day. Taxi was £5.50 to airport so much cheaper than paying for airport parking. Would stay again pre flight.