When we arrived to check in at the allocated time of 2pm we were unable to get in as the cleaners had only just arrived which meant we had to wait out the front for an hour before we could get in. Once we were in and had a look around the place that's when things turned bad.... there was a musky smell throughout the whole house, the bath tub was duct taped to try and stop water leaking (which it did not stop) we had no bathmats to soak up the water and the kicker was when we went to use the bathrooms and the second toilet did not flush. Not only did the toilet not flush but someone before us has used the toilet and left it there. When messaged the host her response was I know of the issues as the cleaner just told me and I asked him to leave a bucket. As a group of friends staying in this place - we were not using a bucket to flush the toilet and I advised her I was not cleaning up someone else mess that was already in the toilet. She did send someone to flush the water down the toilet and said she would try and get a plumber as soon as possible. Between Friday and Sunday there was no plumber in sight and very little communication about a plumber coming to fix the issue. On Sunday morning when our checkout is listed for 10am a cleaner turns up to clean at 8:30am and wants to know why we were still there and tried to pressure us to leave early. We were nowhere near ready to leave and we told her to come back at 10am. Overall very disappointed!

The townhouse is in an amazing location and is well quipped with comfortable beds. Unfortunately one of the toilets was not functioning on arrival and with 7 adults it was not ideal. I messaged the host straight away and her response was to use a bucket which is unacceptable. She said she would arrange for a plumber but using a bucket was the last I heard from her over the weekend. The main bathroom separate to the broken toilet also leaks very badly and basically floods the bathroom after each use. Looking at the previous reviews, this has been a longstanding problem. The host was also not great at communicating the check in procedure. Overall, we made do despite the bathroom issues and lack of host support. It is a fantastic location and was comfortable. But I would not be booking to stay again

Had everything we needed. Some maintenance issues but it is an old dwelling. Park next door was a bonus. Walk to evening. Enjoyed our stay there.. thankyou.

THE PHOTOS POSTED ABOUT THIS PROPERTY DO NOT ACCURATELY SHOW WHAT YOU ARE RENTING. Front door handle barely attached, broken lamps, paint missing on walls or mismatched paint used for touch ups, water POURS out of shower onto bathroom floor. We had to use our bath towels to catch the river of water when showering. Water was dripping from the kitchen ceiling when we arrived. Owner told us she was aware of this problem when it rains. Did not list or make us aware of the issue prior to arrival. Mildew and mold found in places where water leaks. Home smelled like the mildew that is present. Owner did not respond when we reached out to her upon arrival to a wet kitchen floor and dripping ceiling. We chose to find a different rental and only after messaging her again requesting a partial refund did she respond. Said “I know about the ceiling and it’s not rainy today”. When we finally spoke to her on the phone after moving to a different rental she was very apologetic and made us believe she would in fact attempt to make things right. We haven’t received any further communication from her. I do not consider myself a picky or unreasonable person. But when I spend money to vacation with my family I prefer to not spend that time cleaning up water from leaks that should have already been repaired by the owner of the home. DO NOT RENT THIS PROPERTY

Great location. Right in the heart of the rocks. Easy walk to circular key. Plenty of space for 2 families.

Thoroughly enjoyed our stay, rooms were awesome! The bathroom really needs some attention, regards to water leakage. All was worth it for location!!!

on arrival we didn't have any check in details, so contacted the owner through the app and she said there was no booking in a her calendar, so I rang and first she said there was no booking then she said it was flooded. soon as she hung up I got cancellation emails saying it was flood damage. but only to arrive at the accomodation and there was a family there already. Stay clear of this place, also the family staying had just canceled due to state of the property

Some negative reviews have been listed with regards to the bathroom and communications with the host. Personally all my questions were answered promptly, and the host was kind enough to let us drop our bags off at the property when her cleaners were in to save us carrying them until check in time. Access details were emailed and watsap'd to me in plenty of time. The house itself is in a superb location for visiting Sydney with lots of options to dine within a short distance. The shower does have a minor drainage issue, but within 10 seconds of turning the shower on you can see the fix the host has applied and provided you allow the water to run where its supposed to there is no issue. If i ever visit Sydney again this would be my first choice of where to stay