Location was good.

Inattentive staff. The room was set up for one person when there was two of us. We rang down early after arriving to tell the reception but we are still waiting on them to rectify it. There was a wedding happening and i understand they were probably busy but we were a paying customer aswell. It was as if the room was rushed as the toilet roll holder was empty, the pillows were flat, had 1 bath towel between us both and no other towels for hand drying. Breakfast was nice but we had to go find a staff member to ask for a tea and coffee. I wouldn't normally write a negative review but it was an expensive night stay so not worth it in my opinion.

the staff were very helpful and friendly.

we showed up to the hotel and it was like a building site ( we weren’t aware any work was being done before arrival ) we couldn’t use the spa facility until 6pm as there was children’s swimming lessons most off the day the spa facility’s weren’t great.

Staff very friendly, rooms very clean and comfortable, great selection for breakfast and plenty car parking facilities.

Very fast check in, great friendly staff, well appointed and comfortable rooms

Nothing not to like

a beautiful place

work being done but will be fabulous when finished

Breakfast was basic, however, poached eggs made upon request and were perfect. Nice to walk around the garden and see the peacock and peahens. Room had patio doors and windows onto a courtyard, fantastic really as I do not like to feel ‘trapped’ in a hotel room. Shower powerful and warm. Nice tea and coffee bags in the room. Bed big and comfy.

A fridge in the room would be handy and a stand to set the suitcase on. Some renovations at front desk so first impression impacted with entering through a fire door instead of a usual reception area.

Very modern, rooms are clean and comfortable, lovely view of the gardens and staff are very friendly.

Cant fault anything

The room we had was lovely and spacious. The hotel interior was cozy and inviting. The gardens made for a peaceful afternoon having drinks. Staff we encountered were amazing and very friendly.

We were unaware of any renovations going on until we arrived ☹️ The standard of food on the menu did not reflect the price, it was expensive for what it was. Breakfast was lovely but unorganised on the first morning, must say this was rectified and far better on the second morning. Could maybe put a few biscuits to go with tea and coffee in the room?

Breakfast was excellent but main thing was the friendliness of the staff overall and very helpful with the small things that can make a stay really good

Nothing to say here

The bedroom and food was amazing

Nothing

Beautiful hotel. Large, clean spacious rooms with comfy bed, delicious food, fantastic service from all members of staff

Beautiful rooms and gardens. Peacocks gathered at our door which really made the stay so delightful

Some staff at dinner service seemed very abrupt, but most were fantastic

Some staff were very pleasant. Bar staff were great, Kate and Scott I think their names were in particular. Room was massive, with a comfy bed. Breakfast was delicious.

There was a dirty glass left in our room when we checked in. Receptionist and waitress at breakfast didn't have the best customer service. WiFi didn't work in our room