I m from tamilnadu

Room Were clean, Staff were cordial.

All the extra amnesties and activities like archery, Trampoline, Quad Bike etc were of extra charge. Overall value for money is not there. The rooms were of hotel standard. But they were charging too much for just the room and breakfast. Other resorts provide all the activities complimentary to the room. Whereas it was not the case here. Whole resort was crowded which is understandable considering season. They should reduce the rate of room if all the activities available are complimentary. Overall wouldn't consider for next time and wouldn't recommend to any of my kin.

Food and location was good

Rooms are very old and not maintained properly. Washroom at reception is dirty . Bathrooms in room is not good. Very high charges for this type of room.

My self and our team satisfied your hospitality

Excellent

Everything good

location

did not like the dinner . it was half cooked pasta

Breakfast was kinda ok. The Indian parts are good. Fresh omlette masala is nice. The Western/ European parts are crap.

The room and most of the furniture looked old and needs to be renovated.

The staff were very friendly and helpful. The location is nice, beautiful views. The facilities were generally clean. Sheets and towels looked clean. Buffet is decent.

The hotel is not being maintained well... it is an old hotel that I'm sure at one time was considered luxury and high end. Unfortunately the rooms are very run down now and need an update badly if they want to continue to call themselves a luxury 4 star resort. Our room was a "cottage suite" and the size was great, but the furnishings and finishes looked old and dirty. Our washroom had broken and cracked tiles all over the wall near the sink and in the shower. Just grungy and old looking. Very disappointed with the room. We also had NO hot water for our first day. We followed the instructions to turn on the geiser switch but it did not work. After multiple calls to get it fixed, it was finally fixed at 1am! I have to say that the staff were always very polite everytime I called and two staff even brought buckets of hot water to our room for us so that we could shower - amazing service in that sense. Just sad that the facilities are so run down, especially for the price we paid.