Everything used from carpet to ceiling is top quality , all products,accessories,facilities,food is top quality This small property matches the class of any big chain Corporate hotel group worldwide This one property will be remembered

Nothing All Excellent

De verzorging en de uitstraling

Er waren geen punten die niet bevielen

I'm not entirely sure where to start... Our experience at Hana Lodge was absolutely incredible, from the fabulous staff and personalised customer service they offer to our gorgeous room and facilities available to us. The cleanliness was impeccable throughout and the in house dining experience was divine. The grounds are stunning and along with the Lodge there is such an enchanting feel about the place. We will be back in September and can't wait!!

Leaving!! We didn't like leaving!!

干净，房间宽敞，设施齐全

泳池spa 地方需要改进

Very upmarket definitely 5 star, lovely place and grounds. Everything was very classily done, thought of everything for your stay they went the extra mile. Lovely breakfast buffet.

Bar and Restaurant were shut the nite we were there so didn't get to eat there, main town a good 20 minute drive so check restaurant is open before you stay, we didn't know till we booked in which was our only let down as booked for a special occasion and was disappointed we had to drive.

The approach to the property felt like it was out of a novel. The home was classically old yet renovated... it felt special to be there. The hot tub and sauna were perfect and the pool acted as a cold plunge.

It had the whiff of a special hosted bed and breakfast but the personality of a commercial hotel.

We had a large comfortable room with a balcony. Very new and well decorated. Nice bed. The grounds of the property are beautiful, and the staff is lovely and so helpful. I loved that they were displaying a local artist's work throughout the hotel.

Breakfast was okay. We did not eat dinner as the menu was not very deep and they didn't have a liquor license. The hotel is a bit out of the way, so it's necessary to drive 15 minutes to Rotorua. I did hear that they are in the process of redoing their menu and resolving their license issue, which would be a huge plus in the future. We would still stay here again.

Wonderful,hot and cold options made by a talented crew.

Didn't stay long enough!!